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2.346 reviews
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27 reviews

Last Review Updated on 27 Dec 2023

Review Alaya by Stage 3

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Sheela
Sheela
0.5

Reviewed 3 months ago

Horrible service. They went dead and now there is response. But they seem to find ways to avoid refunds. Product was returned never received store credits nor refunds. Now they say it's new management but they have no updated records of the purchase or returns. Please do not buy from this site. The influencers promoting such scammers should be arrested. This is modern day cheating.

Asif
Asif
5.0

Reviewed 5 months ago

From casual to ethnic, Alaya has it all covered. A fashion destination for all occasions. Highly recommended from my side.

Recommended for:
Value for moneyProfessionalismModern Designs
Priyanka Kashyap
Priyanka Kashyap
5.0

Reviewed 6 months ago

"Alaya's outfits are a work of art. Adding elegance to my lifestyle."

Recommended for:
Quality of WorkProfessionalismModern Designs
Madhu
Madhu
5.0

Reviewed 6 months ago

Celebrity-inspired fashion that's easy on the pocket. Highly recommend Alaya!

Recommended for:
Value for moneyProfessionalism
Aarushi
Aarushi
5.0

Reviewed 6 months ago

"From work to parties, Alaya outfits are my go-to for effortless elegance."

Recommended for:
Value for moneyQuality of WorkModern Designs
Mansi Verma
Mansi Verma
5.0

Reviewed 6 months ago

Alaya's fashion blends tradition and trend seamlessly. Every outfit is a masterpiece.

Recommended for:
Quality of WorkModern Designs
Vanshika Sharma
Vanshika Sharma
5.0

Reviewed 6 months ago

Alaya's clothes are a reflection of modern India's fashion aspirations.

Recommended for:
Value for moneyQuality of WorkBridal Accessories
Moni Serwa
Moni Serwa
5.0

Reviewed 6 months ago

Alaya's fashion captures the essence of modern India. Loving the vibes!

Recommended for:
Quality of WorkBridal Accessories
Riya Verma
Riya Verma
5.0

Reviewed 7 months ago

Impressed by Alaya's collection. Reflects the true spirit of contemporary fashion.

Recommended for:
Value for moneyQuality of WorkModern Designs
Manisha bhasin
Manisha bhasin
5.0

Reviewed 7 months ago

Alaya understands what fashion means to us. Their collection is brilliant.

Recommended for:
Value for moneyModern Designs
Divya Sharma
Divya Sharma
5.0

Reviewed 7 months ago

Alaya's outfits are effortlessly stylish. Love flaunting them at parties!

Recommended for:
Quality of Work
Sandeep Kaur
Sandeep Kaur
5.0

Reviewed 7 months ago

Alaya's collection adds a touch of glam to my wardrobe. Love the fusion of trends!

Recommended for:
Value for moneyQuality of WorkModern Designs
Anjali Rawat
Anjali Rawat
5.0

Reviewed 7 months ago

"Alaya brings celeb vibes without the heavy price tag."

Bhoomi patel
Bhoomi patel
0.5

Reviewed 9 months ago

this brand literally cheats the customers and has a very bad customer support team never ever order from this brand.

Bharthi Kanodia
Bharthi Kanodia
0.5

Reviewed 1 year ago

If only there was an option of giving no stars at all! I ordered a plus size lehenga se, a pre draped saree and a tie up blouse. The blouse and pre-draped saree had pathetic fitting so I had to return them but Alaya by Stage 3 refused to give a refund and sent a gift card which is valid for upto 3 months. I requested to extend the validity but they refused so I let it be. Now, the Lehenga set that I ordered should have come with a blouse, lehenga, and dupatta. I received the order on 18th Feb, 2023 in the afternoon, and I opened it in the evening and found that the dupatta was missing. I immediately placed a query on WhatsApp, email and tried calling them but there was no response since it was outside their work timings. I mentioned int he email that I was to wear this for my friend's wedding on 24th (Tuesday). I received a response from them on 23rd (Tuesday) via email, asking for the order ID which I had mentioned in the WhatsApp chat with the "BOT". They also called me the same day and said they will check with the concerned team. On 24th I receive an email saying they need an unboxing video. Obviously I did not take a video while opening the package because we see so many influencers promoting such brands and it creates a trust. They've been asking me to send a video in order to take proceed with this query since a month. Why can't they share a video with proof that they send the entire set? The team refuses to take the blame. They have pathetic customer service. The representatives did not even put me through to the higher management despite sending multiple emails and requesting for the same over call. I was relieved to read the reviews on this page because I kept thinking it's just me.

Skhaitan
Skhaitan
0.5

Reviewed 1 year 1 month ago

Horrible they don’t have a proper customer service person the handle orders I ordered a kaftan they sent me and huge one for size S when I asked for an exchange they sent an XS which was bigger than an S Even my 10 year old said mom send it back but to who??!!! A fraudulent company useless pls don’t ever shop here unless u want to loose ure money

Tanu
Tanu
0.5

Reviewed 1 year 1 month ago

I wish i could give 0 stars to them. They are big frauds. They don’t refund your money even after having return policy. Its been 4 months i have been asking for refund. Attaching ss of the conversations i had with them. Only apology they are sending. Thats it

Karishma
Karishma
0.5

Reviewed 1 year 2 months ago

Absolute horrible company. They didn’t refund my order for 50 days due to an error from their website. The clothes have a shitty material and bad designs. Please do not buy from them. Waste of money and hugee waste of 50 days on a simple refund

Anubha Singh
Anubha Singh
0.5

Reviewed 1 year 2 months ago

DO NOT SHOP HERE! There fitting and cloth Material is not upto the Mark. If you wish to return it, they are blatant enough to tell that it's not refundable. The service is extremely poor. They took 10 days for quality check. They make you lose your patience as they don't respond immediately. They'll get back to you after 24-48 hours. Instead of credit amount they send you a gift card which needs to used within 3 months and the one they sent me was expired and second one was disabled. It's only after giving them a earful, as i lost my patience within 20 days of whole process, they sent me a usable gift card. I am forced to buy clothes inorder to use the amount stuck

RajitaNirajan
RajitaNirajan
0.5

Reviewed 1 year 2 months ago

A horrible company! And after seeing all the negative comments here I realize what a fraudulent scam is happening here and how I must beware others. I ordered a product which did not have a good fit (their products are too large on the waist and too small on the bust always!) which I returned and asked for a credit note. I also had something in my cart at that time which I was planning to buy once they passed credit note for the returned item. After a few days of sending off the item someone called me from the customer care to ask if I would like to buy the item in the cart at a discounted rate she offered. I said I would buy it once I receive the credit note. She said no need to wait for the credit note as she would pay me back in cash for the returned product and she could send the one in the cart at lower price which I could pay in cash to the delivery guy. I agreed (MY BIGGEST MISTAKE) and promptly received the new item and paid in cash. After a while when I enquired for cash back for earlier product, I got an answer that its a 30 day refund policy (most absurd policy since no other company takes this long to pay back). I waited for a month and when I enquired after 40 days I was told a link is sent which I did not receive. After 2 days I again called and got the reply "website issues were there an now You will surely get it". This stupidity continued for a couple of days and I lost my mind after 45 days of no money I shouted and threatened them with consumer court. Finally after the threatening they sent me link on my mobile today and I got my money. It was a horrendous experience, something never happened with any online company. I wonder how they are surviving. I want to sue them for mental torture and wondering if anyone here is interested then we can together file a case against them.

Saira Sethi
Saira Sethi
0.5

Reviewed 1 year 3 months ago

Absolute horrible company. They didn’t refund my order for 50 days due to an error from their website. The clothes have a shitty material and bad designs. Please do not buy from them. Waste of money and hugee waste of 50 days on a simple refund

Avni Lagos
Avni Lagos
0.5

Reviewed 1 year 5 months ago

I bought this fuschia anarkali from them during the mid season sale, I thought it’s a set but it was only the kurti which was my mistake for not looking online. Hence I decided to return it, they gave me all the reasons as to why I can’t return it, they said it’s from 1799 store which is non returnable, then they said sale items are non returnable. I’m writing this to educate customers who would take this answer, PLEASE GO AND READ THEIR WEBSITE POLICY. When I read it, it clearly said the item I bought was returnable in their given conditions, I wrote to them, I tried talking to the supervisor who wasn’t available ever. Eventually, I got a call and she said she’ll accept that return as per the policy and REFUND THE MONEY. When I returned it, they took exactly 47 days to return the money in full after calling them and following up 10 times. It’s quite a hassle to order from this website, rather buy from Myntra/Ajio because these sites will refund you in no time and have clear return instructions. Pathetic service ever.

Suriya
Suriya
0.5

Reviewed 1 year 5 months ago

I must say i am tired now it had been a more than a month i am consistently calling them for refund all away they are saying that they have forwarded the request in priority list i don't understand there is no co. Like this who have refund policy like they have,, i request please pay my money pack and i wish i would never prefer this site again they literally don't value customers money and time..

milan vekariya
milan vekariya
0.5

Reviewed 1 year 6 months ago

Alaya by Stage3 fraud! fraud! fraud! Horrible service after your shipment was delivered and no one cared about customer amount and after delivery feedback and problems. I m trying to solve my refund issue for 2 months but Alaya by Stage team doesn't care and every time same answer on a call that we will be trying to resolve your issue and our team is working on it but no one reverting back The order I'd is - 123859

Ekta
Ekta
0.5

Reviewed 1 year 6 months ago

Very bad experience, they show something and send entirely something, after much efforts and calls, they got the product picked - never returned the money, product or even phone calls Someone was replying on Insta, now no one is reverting !!! How are they sustaining ??

Akanksha
Akanksha
4.5

Reviewed 1 year 6 months ago

Picked an outfit for my cousin's Haldi, it was delivered on time. The fitting was great, everyone just loved the color!

Prerna Jain
Prerna Jain
5.0

Reviewed 1 year 6 months ago

This was my very first order from Alaya, I’m completely satisfied. The fit was great, loved the color and fabric was really nice. Thank you, Alaya by Stage3 ♥️

Recommended for:
Value for moneyQuality of WorkModern Designs
Saloni Sarkar
Saloni Sarkar
5.0

Reviewed 1 year 6 months ago

Got to know about the App through their Instagram ad. Earlier I was hesitant about shopping from a new app but my experience was so smooth and good. I ordered 3 outfits and had to return one due to fitting issues. Their customer team was helpful and the refund was processed in 6 days. Great app. Will shop again :)

Meenakshi Sardana
Meenakshi Sardana
5.0

Reviewed 1 year 6 months ago

I had a great experience shopping from Alaya. The collections are very trendy and affordable and the staff is very helpful. It offers a good mix of Indian and western options. High recommend checking it out. Got many compliments for my outfit.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Himangi Goyal
Himangi Goyal
0.5

Reviewed 1 year 6 months ago

Worst service Fraud, they never return the amount It's is pending since 4 months

rrashhmi rajendraa
rrashhmi rajendraa
0.5

Reviewed 1 year 8 months ago

The service is too bad and sincerely worst experience so far. Recently made a purchased and return the product. In transit and they didn't receive. So, no credit of amount received yet. Too much of disappointment and inconvenience borne by customers. Highly recommend don't order from them.

Neelam Malhotra
Neelam Malhotra
0.5

Reviewed 1 year 9 months ago

Don’t go on the images! Never knew their satin quality is more lower than the peddler street market,too! lol! Buy anything from here at their own risk,publicity stunt it is!

SagariShetty
SagariShetty
0.5

Reviewed 1 year 11 months ago

Worst customer care ever!! and the quality of the outfits was so so awful I was forced to give them away without ever wearing them out. The fit is also nothing like you see in the pictures on their website! worst decision to order from here. My order was shipped several months late and nobody from customer care would give me any updates about the delayed delivery status and then they refused my request for a return stating orders could not be returned post 1 month ... though they're the ones that delayed my delivery by over 2 months to begin with. It was no use explaining to anybody on their team ... do yourself a favour and look elsewhere for your online shopping needs!

Prabhjeet Kaur
Prabhjeet Kaur
0.5

Reviewed 2 years 1 month ago

Fraud Alert! I ordered the golden kaftan from them. First the mirrors were falling apart and second late delivery. They promised me they’ll deliver the product in 4 days on call and begged me to place the order. They sent it to me after 10 days. After sending the article back for one month I have been emailing them for my refund. And they kept saying ASAP and now the emails are bouncing back . My mother gifted that for my birthday and she is so heartbroken over this. I will go to consumer court for this.

Ankita Gupta
Ankita Gupta
0.5

Reviewed 2 years 2 months ago

Fraud fraud fraud Alaya by stage 3 poor experience with alaya by stage 3. I ordered aqua skirt but in return I got black skirt. And the biggest fraud is that they have not mentioned under that skirt is not returnable item, that means only when you try to return the falty item you came to know that the item is non returnable. That skirt is no use for me as it is small in size too. Alaya by stage 3 is fraud.

Ratna Katturi
Ratna Katturi
0.5

Reviewed 2 years 2 months ago

Their service is extremely slow. Product sizes are not regular measurements. Quality and pattern showed in their reference pics are complete mismatch to what is sent by us. Will never ever buy nor recommend anyone to buy from them

AnumehaSharma
AnumehaSharma
0.5

Reviewed 2 years 2 months ago

Worst service! I placed an exchange on 26 Dec and product was picked up on 5 Jan Today being 21 Jan, still not received any update on where my exchange is. Everytime I call they say it's under quality check and they are putting it on priority. It has been 5th time they have put my order on priority! No update yet!

SwatiBondia
SwatiBondia
0.5

Reviewed 2 years 2 months ago

Absolute Nonsense, I placed my order on 1st week of december, received the product by 1st week of january. BAD QUALITy, BAD FITTINGS, decided to return the product, now they say the product is received by the them and is under QUALITY CHECK, once the quality check is over which will take 1 week they will take 30 days to give the refund. Today is 12th January, purchase to return to refund takes them 3 months time, by then they probably expect the customer to forget the money. in name of policy they are cheating the customers. ABSOLUTE CHEATING !!

Sehreen Fatima
Sehreen Fatima
0.5

Reviewed 2 years 4 months ago

Worst experience I shop only online & this is the only site that cheated on me. Send the product of small size and now they don't answer my calls, WhatsApp & emails. They have done some setting on their phone which says "they are on another call".

Aashna
Aashna
5.0

Reviewed 2 years 10 months ago

They made my wedding shopping journey so easy and smooth. I bought few of my wedding outfits from here and I'm so very satisfied with the quality of cloth,their work and customer service. They have an amazing collection. Loved everything they had on display!

NikhitaChhabra
NikhitaChhabra
0.5

Reviewed 2 years 10 months ago

0.5 because there is no option to give a 0. They are frauds. They will deliver a product that is not satisfactory, then after putting sending it back for refund they will very conveniently keep the product and not refund the money. I have ordered from a lot of websites and trust me this brand (actually its not even a brand yet) is the most horrible business i have dealt with. I have never in my life seen such unprofessional and dishonest group of people running a business. Don’t order from these guys. You will regret it. Yes

Aastha Bindlish
Aastha Bindlish
0.5

Reviewed 2 years 10 months ago

Lousiest operations and customer service!! I would have given them a '0', if that was possible. Its has been over 1.5 months since I cancelled an order, because the delivery was taking too long (oh I cancelled the order after they failed to process it/ initiate delivery, even aftr a week of placing it and were unable to give any outlook of when it'll be done). I have been following up for a refund ever since!!!! Have heard all sorts of responses like technical error, finance team oversight, a link has been sent already etc etc. I still havent received the refund- it has been 50 days since I cancelled my order. The last mail from the team was only thanking me for my patience, without giving any ETA on the refund. Stay as far from this site as you can!!!!!!!! Save your money, save your time

Deeksha Mishra
Deeksha Mishra
1.5

Reviewed 2 years 10 months ago

The fabric is good. But the size of the product isn't right. And, they don't give an option to exchange twice so be careful.

Apoorva
Apoorva
5.0

Reviewed 2 years 11 months ago

They make shopping so easier for the bride. Their management is super nice and courteous. They have a phenomenal collection of bridal wear and also other casual and semi casual wear. Loved shopping from here for my wedding.

Anjali Gupta
Anjali Gupta
0.5

Reviewed 2 years 11 months ago

Pathetic.... I ordered a cargo.... But the material which was described in the product detail is way different from what I get.... It's like cheap cotton... Also the colour is totally different.. I ordered brown colour but got grey colour that is too without belt... I suggest everyone not spend a single penny on their products.

Neha Rai
Neha Rai
0.5

Reviewed 3 years ago

I ordered their olive maxi shirt last year..they sent it twenty days later and the finishing,the material everything was pathetic but for that price I thought I should let it be and probably encourage homegrown brands..I re ordered a dress from them which I saw on an influencer..they again took their own sweet time to let me know about its shipping details..of course the informed me only when I mailed them not other wise..I lost my cool as to why wasn't I being updated of the delay as I needed the outfit for an occasion so one of their team member with no regret and all their ego says just cancel the order.. which I did and asked them to refund the amount ASAP..now the amount is small but the fact that I have to mail them every three days is annoying..it's been almost 20 days and all I am told is in two three days they will be refund.. Basically Alayabystage3 team is one of the most unprofessional team I have ever come across..they think replying to emails is what is just enough for the brand to be professional and responsible