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Neha Rai
Neha Rai
0.5

4 months ago

I ordered their olive maxi shirt last year..they sent it twenty days later and the finishing,the material everything was pathetic but for that price I thought I should let it be and probably encourage homegrown brands..I re ordered a dress from them which I saw on an influencer..they again took their own sweet time to let me know about its shipping details..of course the informed me only when I mailed them not other wise..I lost my cool as to why wasn't I being updated of the delay as I needed the outfit for an occasion so one of their team member with no regret and all their ego says just cancel the order.. which I did and asked them to refund the amount ASAP..now the amount is small but the fact that I have to mail them every three days is annoying..it's been almost 20 days and all I am told is in two three days they will be refund.. Basically Alayabystage3 team is one of the most unprofessional team I have ever come across..they think replying to emails is what is just enough for the brand to be professional and responsible