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Aastha Bindlish
Aastha Bindlish
0.5

2 months ago

Lousiest operations and customer service!! I would have given them a '0', if that was possible. Its has been over 1.5 months since I cancelled an order, because the delivery was taking too long (oh I cancelled the order after they failed to process it/ initiate delivery, even aftr a week of placing it and were unable to give any outlook of when it'll be done). I have been following up for a refund ever since!!!! Have heard all sorts of responses like technical error, finance team oversight, a link has been sent already etc etc. I still havent received the refund- it has been 50 days since I cancelled my order. The last mail from the team was only thanking me for my patience, without giving any ETA on the refund. Stay as far from this site as you can!!!!!!!! Save your money, save your time