In arranging our appointment and leading up to the date, He responded Quickly and was timely with communications over phone/text. The day of, He was on time and started working right away. He has his set up fine tuned exactly to the way He works.The mehndi itself was Beautiful and He was very accommodating to my requests. My husband had so much fun looking for the letters of his name in my mehndi, which was a subtle touch that I really loved.