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R Kalon
R Kalon
0.5

1 year 10 months ago

Wow. Where do I begin with Ejaaz Couture. Dealing with Mukul and Misha was an absolute nightmare and the most stressful vendor I have dealt with. As a bride, you dream about the perfect wedding outfit - but my experience was far from perfect. Mukul and Misha were so unprofessional. I met with them in person in Delhi, and they seemed great in person. But from the moment I sent my deposit, I received no updates for weeks. They ignored all my calls and messages for weeks. The only response I would get “sending pictures now”, “will send now”, “sending”, “will call tomorrow” for weeks and weeks. I ordered multiple outfits and had given my deposit. I’ve received one outfit after 7 months, and am still waiting for the other 2 which at this point are just lost money. I’ve dealt with many vendors in India and Canada and this duo is the WORST. Mukul is so rude and disrespectful. He is a liar. And his quality is horrible. We agreed upon a design and a price, and it was far from what I wanted. I was very disappointed and unfortunately had to purchase a new outfit. I would never want another bride or any other customer to have the same experience as me. Please be aware. Mukul always tries to make you look like the victim and that it’s your fault, and that you’re being difficult when infact you’re not. It was my right to see progress of my outfit, to ask for an estimated timeline. The MOST stressful and horrible experience ever.

Ejaaz Couture

We never had a client with name Reena Kahlon. Please tell us who are you ?