
2 years 11 months ago
They almost ruined my wedding day and firstly they took almost a year to deliver my wedding album and videos and even after signing a contract and fixing the amount and taking nearly 90% money in advance ,they will demand for extra money!this is so unprofessional.now let me elaborate it.first of all we booked them for our 3days function only but it was their decision to stay at our place for almost around 7days at our expenses.we didnt asked them to stay there for so long.in return they told us that they will click some extra pic in those days so we agreed to that. and afterward they were demanding extra money for that.they didnt shoot my husband's interview part for the video saying that they will do it later.also they forgot to take our couple pics on the wedding day.in short after spending so much money i dont have my husband interview part for the wedding teaser,no couple pic of the D day,no vidaai pics or video because they slept off.we tried calling them and even went to their place but they didnt open the door. the whole wedding video wasdelivered in clips of 2-3 mins.u cant see the whole video in one go.i dont know if any photographer delivers wedding day video in this way.my loss is irreplaceble.they wasted almost an hour in setting up their gadgets on my wedding day in order to take my interview.also the videos were captured from one side by sitting at one place only.u just cant see the other person's face.after all these shortcomings i believe it was not even worth of the amount fixed in the contract but still we paid them anyway.
Heavenly Junction
Hello Monika, Sorry to hear such a review from your end. We are Ayan and Sayan writing these words. Let me clear you thing Sayan,who covered your wedding is not a learner at all and our team's one the lead photographer like me. You can check our other reviews where clients have mentioned about Sayan's good work. Also as per our discussion over phone, you agreed there were various communication gaps/extra work from your end too like first no.of contracted days were 4 ,but our team had worked for 7 days. Our photographers were even taken to parks when your relatives had gone for the visit to those tourist places. We certainly have not provided photographers such usage. What do you mean by wedding video was delivered in form 2-3 mins video. We have delivered cinematic teaser video of 4-5 minutes and a long wedding video of 30-40 minutes which was agreed as per contract . Also we have delivered all raw video files too in your hard disk and it was confirmed by Rajeev too. Please don't give false allegations Monika ji. Please check the attached screen shot where Rajeev confirmed about the receipt of hard drive where you had all your raw and edited data. It was written in our contract that after event gets completed you need to pay us 90% of the package amount ,so I think we should not create a fuss about this. About increased prices Sayan had a talk with ur husband Rajeev after event completion and he agreed to that amount on Vidai day( which ended in the late afternoon where as the contracted time mentioned in our contract paper was upto 7 am) and later you all denied this. this was also not all expected from your end too . We have to pay all the photographers from my end to compensate their extra work and we dint get any extra amount for those extra days of work. Anyways lets end this discussion on a peaceful note and we dont want any more further discussions regarding this matter. Regards, Team Heavenly Junction.