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Yashwanth Madem
Yashwanth Madem
0.5

18 days ago

27 Years Brand with such a fake, irresponsible and unprofessional behaviour. Mr Mohammad, who’s a manager has taken the order from on 17th Feb and requested to pay the whole amount of Rs 31000 and I have paid the same. The trail was scheduled for 2nd March and he said I will confirm it the next day. I’ve waited the whole day. Texted on whatsapp, called the number given but haven’t received any response. The day passed, I have again called the next day that is on 19th Feb - No response, 20th Feb- No response, 21st Feb morning at 10:30 I have called again and this time Mr Mohammed received my call and confirmed the material is in production and will call back in 5mins to confirm. I haven’t received any response till 4:30PM the same day. I have returned called back and Mr Mohammed says, the material isn’t available and you May choose from an alternative material available in the store. Such a fake promises it gives to its customers and Mr Mohammad had twitched over the bill and tore the bill into two parts consisting the measurements, invoice. This isn’t the right way to treat a customer when the fault is from the company side even. This store is unreliable if one has their wedding scheduled merely. Coming to refunding the amount, the company made me to roam around asking for money and have taken the whole day to transfer the amount. Do not ever reach out to this store and I do not get anything writing this even. I have concern to the people purchasing the things from this store who will definitely have a bad experience and really wanted to avoid the same.