
12 days ago
As a bride from the US, I was excited to come to Goa for my dream destination wedding. But I, and my family, were disappointed by how my wedding was handled by PNP Entertainment. In our first video call, Plaban was there and made it seem like he was overseeing everything while our wedding planner, Namita Sancheti, managed the events across 2 resorts in Goa (Cocktail, Pool party, Casino night, Welcome, Mehendi, Haldi, Wedding, Reception) with a very small team. Namita was nice to work with throughout the wedding planning and execution. There was a forecast for heavy rain so she was able to make arrangements to change a few of our events in short notice. But with all of the changes, major details and decor were omitted. I was mostly disappointed when it came to event decorations. I sent Namita pictures that I saw on Instagram and she said her team can get it done. However, at my wedding, the decor in the events did not match what my family and I selected in multiple discussions and even paid for upfront. We were over-promised and over-charged. Some examples include: For Haldi, we asked for a decorated scooter to take pictures with, and instead, got a bicycle. For bride entry, my phoolon ki chaddar was not what I selected and was underwhelming. The mandap did not have that grand factor. During phere, guests were supposed to be given flower petals to throw but there were no petals except at the very end. I was really disheartened at my bidai -- we could not have a vintage car on the property so I reluctantly agreed to having to leave the mandap in a golf cart, which was not even decorated. Timing of events was another problem. We had discussed the schedule but I felt Namita could have done a better job with helping us stick with the schedule and making sure the venues were set up on time. For example, my haldi started very late and because of that, I got late getting ready for my wedding and then the reception also got delayed. Many times, I was rushed to get ready for the next event, and then had to wait for transportation to bring me to the venue. Overall, PNP Entertainment did not meet our expectations. My family took on a lot of the planning and stress when they should have been enjoying freely. There were inefficiencies and missing details for most of the events. Plaban was barely responsive after the first meeting. Namita knows good vendors in Goa (eg, good quality masks, DJs, cake decorator: chocolat_story) but needs to work on organization, proactiveness, and professionalism when dealing with international clients, and needs more staff, especially during a busy wedding season. I would not recommend this company to a future bride. Go with a bigger, more experienced company for your once in a lifetime big day.