
3 years 8 months ago
11 months and counting...Our worst wedding experience and memory. We strongly recommend to avoid @picturetogether. It?s been 11 months since we got married and nothing is delivered yet apart from a 5 mins trailer. Extremely unprofessional and once ur major payment is done they will ignore u forever. Mahesh & his team lost all our data of two of our major events: 1 Pre Wedding Punjabi themed Party. 2: Kalash(Bride side) Out 10 times 7 he and his team were late to reach the venue, 1 such major occasion was The Baraat! He & his team choose to leave before the most important post wedding bidai ritual. Guys soon we will put down a law suit against our loss of data, harassment and contact breach for not delivering the deliverables. Again we strongly recommend to avoid Mahesh and his team.
Picture Together
Hi , Its unfortunate that you had to face such diificulties. But i would like to put across to some of your issues. Firstly, its unfortunate, that we are not able to retrieve the data ?otherwise we would have informed you.. and not amount of reason can bring the data of punjabi party gathering. However , would like to inform you , Technically , we were not bound to cover that punjabi event , a small gathering which happened at society club house . as we did not quote you for that event. secondly, neither we mentioned this about in the final quote as well. It was a last time change that you wanted .. it was out of friendly gesture , I came and shot that the event?. which went long until midnight. after that night , the back up was done in the camera rental house?s drive. because of some technical issues in the hard drive , we were not able to retrieve the data. Had we charged you for shooting the punjabi night event , we would have given you the refund , that would be the, service charge of the crew member - which was one photographer and one videographer only . About the data, we are still retrying to retrieve it but unfortunately electronics item don?t come with data guarantee. there some things which are beyond our control ? Secondly, if all the data of geet and mehendi is lost , how is it even possible that you have go the geet and mehendi album design made over 40 sheets ? , that?s 80 pages ? and i checked the files names and all data not s missed ? that?s why we are able to make a separate album of geet and mehendi? On the top of which , most of the album designs you have given us approx 200 pictures to add in the album designs? Also, it is not possible to give each and every image of the each and every events?we do our best to cover most of the important people? but it is just not possible every time. Yes we have delayed it but we have not delayed for 11 months. you would agree you also took good time to revert and on the album selections. so, are we responsible for 11 months delay? Also, we had informed you generally take good time to complete the project of this wavelength. but we still don?t deny , yes are partly responsible for the delay caused. But, In the time span we have made the following things Pre wedding - Pictures and poetic essay video Trailer Highlight ( two versions ) two times made already.. traditional videos ( went for changes again ) album designs ( total 5 includes the prewedding lookbook album design ) However, can you tell how much changes and correction you guys have given us ? how many times did we have to do personal visit to both the families for selection ? and how much time did you all take to revert ? over and over we get so many changes ..we had to spend over the budget on the post production to full your demands?as you also know that we do only one time possible correction..event after that we went ahead and decided to the wedding highlight re- did third time.. About the bidai which I guess must have happened post the late night reception and dinner ?we spoke to our team members and you did not inform them to stay back. because many a times , what happens is post the reception dinner ( which is kept after wedding ceremony ) are considered to be the last event? had my team been informed to stay back , they would have stayed back ..and why would not they , if they were there until dinner got over ..post that they were still packing .. if someone would have asked them to stay back for some more time , they would have ?the team never denied. we have already invested lot of time and money on the post production doing major and multiples changes in each and every art work - 5 albums, 2 highlight, traditional videos etc? we are doing our best to complete all the possible changes from our end. we will close your project soon..