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Taruna
Taruna
0.5

20 days ago

ShutterTime and the owner are extremely unprofessional and I wish there was an option to give negative rating because they do not deserve 0.5 stars as well. These people are extremely unprofessional and they haven't given our photo book for 1.5 years now after multiple followup and taking 80,000 rupees from us. When we call them back, they'll usually not pick calls or keep giving us one excuse or the other. My wedding was in orissa and I'm from Delhi so I haven't been able to physically go to there store so they have been taking advantage of us. They did share a 3 min video initially and immediately asked to write a good recuew for them, probably that's how they collected all other good reviews. We are so tired following up with them and are so angry because we have been waiting for a year and a half now to get our photo book. The guy Sourav is added on my Instagram and whatsapp and he posts stories on a daily, rather hourly, basis but has no time and is full of excuses to do any work. These people are extremely UNPROFESSIONAL. Do NOT hire them.I have screenshots of all my chats and recordings of my call with Sourav which I'm not adding in my packet in a consumer court complaint against them. Save yourself and do NOT hire them. I got married in Jan 2020 and i am attaching sxreebshot of my latest chat with him where he didn't bother to reply and next moment I saw a story on whatsapp by him. Absolutely unprofessional cheats these people are. Notice in screenshot how this guy doesn't bother to reply and always keeps saying he'll get it done. It's been 1 year 6 months! And he's not able to do it.