
20 days ago
ShutterTime and the owner Sourav are extremely unprofessional. My wedding happened in Jan 2020, they shot in the hotel we booked for 3 days and we were all happy as it was all going good. Now it's been a year and half and it seems that these people have zero ethics and professionalism because they didn't bother to give us our photo book after collecting 90% of the total fee (around 80k) from us. When we call them or text them, they have no professionalism to pick our call, respond us back, or reply to our texts. In the rare occasions the guy Sourav picks our phone he has a new excuse. Worst of all, he's full of shit attitude and will tell you that he's busy and he has more clients, probably fooling them like he did to us. Do not go by the 4/5 star reviews because he has a neat trick under his belt. He'll share a 3 min video with you in a few months after the wedding and quickly ask you to write him good reviews. When he did the same to me, I told him that I'll write a good review for him when he gives our photobook. Guess that day has still not come after 1.5 years (I got married in Jan 2020). He's very quick to blame his customers as well. See some of his poor reviews on wedmegood where he blatantly went ahead and told his customers that he's busy, or he found better customers, or that he has already deleted their files so can't help. I am not sure how these guys will survive in such tough competition given they have absolutely ZERO ETHICS and PROFESSIONALISM. Please save your self a year and half worth of sulk! I already made a mistake booking them and have been sulking and disappointed since then. 😔 Please do NOT hire them. We are copy pasting the same review on WedMeGood and filing a consumer court complaint so we can save some people from these cheat and unprofessional people. I have already given up on these people and feel angry i trusted them.