write-reviewWrite A Reviewdownload-appDownload App
India's Favourite Wedding Planning Platform
All Cities
Smuk Salon by Pooja

Smuk Salon by Pooja

South Delhi, Delhi NCR (View on Map)
0.5
1 review
Contact
11 Photos
Shortlist
Write a Review

Projects

About

Reviews

Starting Price

Pricing Info

15,000

 per function

Send Message
View Contact
Report Inaccurate Info

Browse Similar Vendors

View All
wedsta_banner

About Smuk Salon by Pooja - Bridal Makeup Artists,  South Delhi Delhi NCR

Smuk Salon by Pooja from Delhi(NCR) is your one choice for all kinds of makeover needs. One of the most well known makeup services , they offer top class services to their clients by understanding their needs and desires and working accordingly. They work with high end makeup products like MAC, Huda Beauty, Bobbi Brown Smashbox, Estee Lauder, Makeup Studio. They offer a plethora of services to their clients while making sure that they get what the pay for. Their services include: Party Makeup Bridal Makeup Engagement Makeup
Been on WedMeGood Since

4 years 4 months

Products Used

MAC, Huda Beauty, Bobbi Brown Smashbox, Estee Lauder, Makeup Studio

Practicing Makeup Since

2018

Travels to Venue

Travels to venue

Airbrush

Offers HD

Trial policy

Offers paid trial - Money adjusted if booked

Prices inclusive of

Hair Styling, Makeup

Rating Distribution
0.51 review
5

0 reviews

4

0 reviews

3

0 reviews

2

0 reviews

1

1 review

Last Review Updated on 7 Jun 2023

Review Smuk Salon by Pooja

Rate Vendor*

Add Photos
Submit Review
Sama
Sama
0.5

Reviewed 9 months ago

I am writing to express my utmost disappointment and dissatisfaction with the keratin straightening service I received at your salon in January. I had the unfortunate experience of being attended to by a stylist. This was my second time visiting your salon for a keratin straightening treatment. During my first visit, I was pleased with the outcome. However, I deeply regret to inform you that my recent experience has been nothing short of a complete disaster. Not only did the results fail to meet even the most basic expectations, but I have also suffered severe hair fall since the treatment. Despite my ongoing attempts to seek a resolution, the lack of appropriate action from your salon's staff has been profoundly frustrating. Every time I have contacted your salon to discuss my concerns, I have been met with indifference and empty promises. I have been advised on multiple occasions to spend additional money on spa treatments with the assurance that it would improve the results of the keratin treatment. However, this recommendation has proven to be ineffective, and my hair continues to exhibit the same issues. To provide clarity, let me outline the specific problems I encountered: Lack of Straightening Effect: The keratin straightening treatment failed to deliver the desired results. Within two months of the treatment, my hair began to revert to its original state, resulting in a complete loss of straightness. This is a clear indication of poor-quality service and inadequate application of the keratin treatment. I have already shared the images over WhatsApp to you. Excessive Hair Fall: Following the keratin treatment, I noticed a significant increase in hair fall. Prior to the treatment, I had never experienced such excessive shedding. The hair fall has continued persistently, causing me considerable distress and concern for the health of my hair. I believe it is the responsibility of your salon to ensure customer satisfaction and rectify any issues that arise as a result of the services you provide. As a loyal customer who returned to your salon for a second time, I expected a consistent level of quality and professionalism. Regrettably, my expectations were not met. In light of the aforementioned issues, I kindly request the following: A full refund for the keratin straightening treatment, as it did not meet the advertised standards and has caused severe hair fall. Compensation for the additional expenses incurred in attempting to rectify the situation, such as the suggested spa treatments. Assurance that your salon will take immediate action to address the poor service and prevent such incidents from recurring in the future.

FAQ about Smuk Salon by Pooja


What all services are included in prices quoted by Smuk Salon by Pooja for bridal makeup?

Smuk Salon by Pooja offers Hair Styling, Makeup
vendor-picLite
4.8(95 reviews)

Location

Delhi NCR

14,000

Freelance Artist

Offers paid trial - Money adjusted if booked

+4 more

vendor-picLite
4.9(92 reviews)

Location

Gurgaon

12,000

Freelance Artist

Offers paid trial - Money adjusted if booked

+5 more

vendor-picPopular
4.8(92 reviews)

Location

South Ex

15,000

Freelance Artist

Offers paid trial

+5 more

vendor-picPopular
4.8(91 reviews)

Location

Delhi NCR

18,000

Freelance Artist

Offers paid trial

+5 more