Horrible experience, bad stuff. But owner not interested to satisfy customer.will never visit again.
Surabhi Arya
Hey!! Anshu we are really sorry to hear that you are unsatisfied with your experience at our store. But as per what we delivered you was a perfect quality kurta which had no quality issues. It was a dark colour tunic so we always recommend not washing it at home. Mostly all our stuff is DRY CLEAN only. You mentioned that you washed it with your other clothes and generally any dark colour is washed separately so as to be sure that the colour does not bleed. (Also 1st a smaller area is dipped in water to check for the colour)
So thats why we say better be safe than sorry.
Also we procure our fabrics ourselves from other vendors, mostly fabric quality is awesome but since the fabric is out sourced we do not take any guarantee. No one can take guarantee on any clothing item after all they are not electronics. They are meant to be handled with care.
Hope you understand and give us a chance to satisfy you on your next visit.
Once again really sorry for the issue you faced but we are always keen to solve our customer queries and problems.
Surabhi Arya
Hey!! Anshu we are really sorry to hear that you are unsatisfied with your experience at our store. But as per what we delivered you was a perfect quality kurta which had no quality issues. It was a dark colour tunic so we always recommend not washing it at home. Mostly all our stuff is DRY CLEAN only. You mentioned that you washed it with your other clothes and generally any dark colour is washed separately so as to be sure that the colour does not bleed. (Also 1st a smaller area is dipped in water to check for the colour) So thats why we say better be safe than sorry. Also we procure our fabrics ourselves from other vendors, mostly fabric quality is awesome but since the fabric is out sourced we do not take any guarantee. No one can take guarantee on any clothing item after all they are not electronics. They are meant to be handled with care. Hope you understand and give us a chance to satisfy you on your next visit. Once again really sorry for the issue you faced but we are always keen to solve our customer queries and problems.