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nehmet
nehmet
1.0

1 year 1 month ago

Plain poor- We had a wedding in hyderabad on 4th of January , as we weren’t based at hyderabad we contacted Sneha more than 6months prior . She sounded very meticulous and showed photos of her work . But the final output was very poor and nowhere close to what was shown or paid for , to top it all neither Sneha or any representative meet us at the event day . The guest book was a purchased one for 9$ from abroad (we too could asked some guest to bring it) even the names of bride and groom were not written on it . Drapes were crumpled , bride bouquet was very different from what was agreed in pictures, photobooth just downright tacky and on top of it we paid a bomb . It really embarrassed us as a family in front of our peers and society . We have spoken to a few lawyers for taking them to consumer court .

The Partywaala

Hi Nehmat, We completely understand that there have been some differences in the expectation and output. The intent here is to communicate that all the images shared by us are of our previous work. I would like to highlight that no agency would replicate a Pinterest image especially if it's of abroad as there is a difference in location, flowers, lighting and other factors. As discussed the image was only for reference and we had used it to recreate something similar in accordance to the theme of the event. We were present during the entire set-up as we like to personally oversee the work till the end and left only after communicating with you of the same. The bridal bouquet was also arranged in accordance to our discussion. We strive for customer satisfaction and will take your review as constructive feedback.