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Mohan Chawla
Mohan Chawla
0.5

6 months ago

Most pathetic and ridiculous photographer Unprofessional Took full payment and didn't deliver the pics and wen he did he gave the unedited ones And harrassed and refused to edit the pics Didn't give the video as well If u want to have the pictures ruined ps hire this puneet He definitely has paid ppl to write reviews

Time Shutterz

Hello Mohan, Thanks for your feedback, we believe we had put our best foot forward to make sure we had covered your function in the best way possible and deliver you the best quality work but we guess there has been some miscommunication or misunderstanding. We never denied in delivering the work, in-fact we went an extra mile to deliver the work before the timelines that are generally given to every client as per our policy. We normally take 30 days in delivering the edited pictures and 45 days to deliver the edited videos from the day when we receive the payments, the function was covered on 7th Nov 2020, we received our payments on 23rd Nov 2020, post which the edited pictures were delivered on 10th Dec 2020 and on 18th Dec 2020 we delivered everything in a hard drive including the edited videos, edited pictures, raw pictures and raw videos. We understand that the picture editing was not appreciated but we always make sure to share our profile and sample work from our previous weddings, to set the expectation of the deliverables before we take the booking. In your case, you came through as a reference from a friend to whom the work and feedback was shared by one of our happy clients, that's why you decided to hire TimeShutterz for your function after receiving good feedback. We believe we gave our best in editing the pictures but everyone has their own likes and dislikes. In the end, we would just like to say that you have every right to judge our work and share your feedback and we promise to take it in a positive way and further moil to improve what we have to offer and please do get back to us anytime on anything, if you think we can put back smile on your face with the quality of work that we delivered. Thanks Team TimeShutterz