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Neha Kate
Neha Kate
0.5

1 year 3 months ago

While things started off smoothly. I booked Anuja with a token amount of 10k. We discussed potential looks for my wedding. She never shared any terms & conditions before I signed her up. Closer to my wedding (literally just 10 ahead of the D day), we spoke in length about the D-day plan, in terms of the venue i.e. 1st make up at a hotel followed by the second makeup (just touch up) at the main wedding venue which was just 15 mins away from the hotel. Firstly, she said a flat no without a blink in the eye, I sent her Google maps screenshots to prove the distance between both the venues, yet she was overtly concerned about the travel to which I said I will arrange for the travel between venue 1 & venue 2, she then said that she will charge for the full make up for look 2 even if its just a touch up, which seemed ridiculous to me, I have worked with some established make up artists & no body does that. Naturally, I got extremely stressed & panicked since I was just 10 days away from my wedding. I called her up again & cancelled her appointment since I no longer trusted her to not throw tantrums on my wedding day & I wanted to be at absolute ease. Cannot trust to work with Anuja ever again. I wish she could empathize, put herself into my shoes & then asses the overall situation. Right after this whole situation, she put stories on Instagram & Whatsapp with her terms & conditions. I never bothered to ask for the token amount neither she had the courtesy to approach me for a refund.

Anuja Kalokhe Makeup and Hair Artistry

Hi Neha !Firstly you have never taken our services and you end up writing a review. I am sorry about the confusion caused. But if you remember you decided to switch the venues last moment. Plus it’s really impossible to shift an entire setup just to touch up. I even considered your discount. Which I never. About the date I tried connecting you so many times you never responded. Also I said I’ll charge 4K extra incase you need me to travel from one place to another. Which any MUA would have charged. Regarding the refund I was ready to travel it was you who didn’t respond. I am sorry to say you first ask for discounts and then expect the best and still don’t want to pay for extra work. You cancelled it last moment to avoid stress with me trying to connect with you so many times. Sharing some screen shots of our chat.