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Tanya Mahajan
Tanya Mahajan
2.0

2 years 3 months ago

We hit it off with Aseem in the beginning but unfortunately he and Hera could not meet our expectation of a little extra effort that one expects from their photographers! Either the team is understaffed or they just pick too many projects at a given point in time. Their forte is gorilla photography which leads to them clicking about 10k pics out of which only 2k come out nice (exactly what happened at our wedding!). On-time delivery is a MAJOR issue! The amount of follow ups that goes in is tremendous and you just accept whatever they deliver in the end! We have half-heartedly accepted the video they gave us after 3 feedback sessions! Both of them did not go through it before sending it to us and therefore our expectations did not meet. More often than not, the team is caught up in their “multiple” projects which leads to major delivery issues! Thankfully, there are a handful of pictures that have made the mark!

We Dont Say Cheese

Dear Tanya! Your review surprised us. Had this been in our notice earlier, we would have worked around with you about the same but to be honest, we don't understand the issue. As you may recall, our team is fixed and in-house and we covered all your functions personally. Talking about 2k photos to be 'nice', I think 2000+ pictures are more than enough for a 1 and a half day wedding where you emphasized about your budget and we were stuck with not sending a lot of photographers. But we don't think we were understaffed in any way and barring that aside, I'm only quoting 2k because you did, there were a lot more photos that we sent you. As you might be aware, your package included a traditional videography and not a cinematic film but our editor went way above and beyond his way to edit it (and as you mentioned after 3 feedback sessions) to give you the best video they could. Traditional videos are never edited and I think its safe to say here that you can check with other vendors or people you know of about the same. As I stated that we were surprised by this review because we remember you sending us a review the same year saying, "It was great interacting with both Hera and Aseem. We hit it off from the very beginning and we found them to be receptive to what we wanted. Also they provided us with their inputs for each and every event they covered! Pictures turned out to be great! :)" which I think is quite contrary to your edited review now, knowing that the team was the same throughout. Again, talking about projects that we take is something I don't think we can change because that's how most wedding collectives work. Quoting you that "handful of pictures that have made the mark", here's sharing all the links where your wedding was featured without us trying for it - Wedding Sutra - https://www.weddingsutra.com/real-weddings/featured-weddings/tanya-and-vivek-novotel-lucknow/ Witty Vows - http://wittyvows.com/blog/tanya-vivek-an-intimate-lucknow-wedding-budget-wedding-with-long-distance-love-story/ Pinterest - https://id.pinterest.com/pin/tanya-vivek-a-pretty-pastel-wedding-in-lucknow--575897871100665603/ Wed Me Good - https://www.wedmegood.com/real_wedding/detail/tanya-vivek--lucknow-wedding-1006

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