
1 month ago
Is there a rating less than 0? My wedding photography totally got ruined and the album's content has other couple name. When asked about this, they said they are making albums for others too so this things will happen. Totally unprofessional and I do not recommend Here is my reply to your comment: I could edit only once I would really appreciate if you accept your mistake instead of blaming the customers. You are running a business and not doing anything for free of cost. Let's come to the point - I am really surprised you just replied kindly as opposed to how you spoke today. Point 1 : I never complained about the number of photos you took since we were late and I complained the photos were not up to the expectations and you again blamed me that we are in hurry burry. It is a professional photographer's job to take good photos at any situation. Point 2 : I never said photos were good at any point of time. I was just keeping myself quite after gets disappointed by looking at the photos. I didn't want to comment anything. Even yesterday I became sad and sent those mistakes. Instead you blamed me for the mistake you did. Point 3: We can review for two three times and check if the photos are good and placed correctly and it is your duty to check everything and send the album to our review. The mistake shouldn't have happen at first place. We are not professional but you are. Point 4 : You were on time on every occasion. I really appreciate that and it could have been better if you guys shooted us while entering the wedding hall Point 5 : I have a call recording where you said these things will happen which I have sent you now. Point 6 : We are not blackmailing here for anything. It came out of frustration. My wife is also frustrated and wanted to review badly. If we are blackmailing we would have done that. Instead why don't you take negative feedbacks and improvise yourself next time when you are doing job for other clients. Point 7 : I have attached the screen shot here Thanks for your service and have a great day




Vicithiram Studio
Hi sir,sorry for inconvenience happened. I never said the statement that "we are making albums for others too so this things happen". Let me explain from my side... It's already informed on initial stage to get ready before 1 hour of the event so that u can have couple shoot but you came late for the event itself and denied no couple shots as of now.we insisted from our side that album will not be fulfilled without couple shots. Though u said" no problem it's okay" we have extended the session after the event completed to do couple shoot . When photos was delivered u said photos was good. U don't have problem at that point of time. Album design preview was sent to u so that u could double check the names,add missing photos ,if any sheets to be altered and any substitute photos to be added. I have even added the extra photos than given in quote after album review on ur words. After saying okay Bro"u can print" from client side only we have done printing. till this u had no problem even with photographs. Now after receiving album u have noticed that one of inner sheet have some other names which should be checked at review itself . Each template sheet has its own name as example and its not any other client name as u mentioned and I never uttered that" so this things will happen". Any mistake from my side could be caught by client side for that purpose only preview is sent for multiple times. I don't know where ViCithiram Studio photographs got ur wedding photography ruined because u had no problem with photographs till the album delivery. We were ontime Extended shoot time to make your big day special Added extra photos than given in quote. If mistake is from my side we will replace the album at free of cost. Album review Is sent to client to rectify any mistake done from my side. In this case we both missed to spot out the mistake in that particular 1 sheet alone. As discussed earlier I can change the wrapper name due to misspelled letter(a instead e). Review should given for the experience with the concern basis and not for blackmailing purpose. Do refer screenshots that u have given for album print confirmation.. please check addition to your edited feedback.. Hi sir, I would be happy if upload full screenshots and recording from start to end so that future clients will know your shades. 1.for good photos, proper lighting setup and minimum time is required to set couple in expected poses.but in ur case u denied for couple shoot as mentioned earlier. 2.Expectation can be fulfilled only when both client and concern is cooperative and punctual. I just mentioned that both of us didn't spot out the mistake before album print to be done 3. It's already insisted that to check spell error, and any missing and substitute photos at initial stage itseld. its ur own album who have the responsibility the spot error nook and corner. for spell check professionalism is not required. The purpose of review is to spot all the errors from my side so that it can be rectified before album print and not to have a glance. I have not sent the design to print without ur confirmation During the review time some correction also done which screenshot u have attached above. In this u have have attached the 1st review screenshots and where is final review screenshot "OK everything is fine". 4.Thank God u mentioned u were late. Yours was church wedding and reception at mandapam. Ur package doesn't provide extra photographer to be at mandapam. Before my team arrival, u dragged urself for reception makeup we ve been patiently waited even delayed from your end.. 5.provide full version audio no trimmed version in which u said "shall I tear That sheet, evlo Kasu venum??, do I need to spent money for fresh album?? In rude manner 6. Finally at any situation i will not provide u second new album at free of cost. Feedbacks are always welcome to improvise my work and not for blackmailing purpose at any cost. 7.i don't have the option of attaching screenshot or recording else I have attached start to end without trimming. If this proper checking could be done in album design pdf itself which we said multiple times ur frustration can be avoided