We were a family of 3 that traveled to Mumbai for a wedding in December 2016. The hotel itself is excellent in terms of service in all areas and the staff are very polite and will look after all your needs and requests. The food at breakfast and in Prato Cafe and San Q restaurant were excellent. The rooftop AER Bar ,on the 33rd floor, is an excellent place to see all the surroundings and we had the best New Years Eve party up there with great food,drinks and music. Apart from that, we were greatly impressed with the courteous service, spacious rooms, room service and friendliness of all the staff. Also, a big thank you to Prateek, Faizhal, Kim, Nigel, Aditya, and all the staff at 4 Seasons from the Maharaj family, East Ryde NSW Australia.Source