Hi I got married on 17th April 2019 at Jaymahal palace. it's a beautiful venue. I am thankful to Ankur (The manager ) who was really helpful. However I was totally disappointed with a few arrangements. First on all because of hotel policy we had to go with in house vendor for decoration. I had asked for basic mandap and jaimala set up. Despite being very clear on designs and money's in advance , they didn't deliver what the promised , infact before completing the mandap also they kept pestering on full payment in amidst of pre wedding rituals. Though I made full payment in morning itself, my wedding was not complete till 7pm. I can't get into details here but the vendor just didn't bother setting it up completely . Even when it rained, he asked me to request hotel staff to cover the seatings and lift everything. Also charged extra to just put a canopy to cover it. Despite all that it was a sh***y Mandap I got. I felt I was robbed. tHe couldn't match up to the reference pictures including the basic colors of the sofa etc. Anyway, on top he had the audacity to come and ask my celebrity gusts to announce his credits for such amazing job that too without my permission. Also we did had confusions about the rooms for guest check in as hotel said they won't do the check-ins , they will hand over all the keys at once and we have to look after it. Due to which some mess happened , they also didn't give all the keys hence despite paying for all the rooms we couldn't used 2 rooms and guest had trouble managing. Obviously we couldn't supervise as family was busy with pre-wedding rituals. We realised in the end when the guests had to share and we took a count of keys and room numbers that were used while checking out. All this purely because they didn't want to take responsibility for check in despite the list of guest with room numbers being provided to them from my side. For lightings also you have to go with their vendors and they literally blackmail you . I am really Thankful to Ankur who helped us manage the whole situation and these last minute stress situation because of those vendors. I just want to say this hotel has some shitty policies due to which customers have to suffer and get cheated some times.

Recommended for: