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Ruchi Choudhary
Ruchi Choudhary
1.5

2 years 3 months ago

The only reason I am giving 1.5 stars is because of how great the venue looks. I booked this venue for 2 days and the first 3 events were decent. The last event which was baarat followed by Varmala + reception followed by Pheras was the worst. Vijaya (the owner) has a bad habit of over promising and then delivering nothing. The decor for the reception was so bad and then we realised that it is because decorators have already started working for the next day wedding. They will tell you that you will have 20 men to help you during the function! we couldn't find one!! They forgot to put chairs for the guests during Pheras. Our gifts were stolen from the reception stage and in the middle of the wedding we had to go find a person to complain. After which somebody from the management went and got the gifts which were already opened, back from his staff. The food for the first 3 events were good but the main wedding day food was so bad that 15 of my guests got diarrhea the next day including me! They are unprofessional, you need 5-6 different people to run behind them and find them during an event. They did not give water bottles to any of the rooms. There are such basic things that they couldn't handle. Me and my family were embarassed infront of our guests. I visited the venue 6 times in 6 months before the wedding to make sure they understood what all I wanted and even went through the excel she prepared. Nothing we were promised happened. All I want to say is that we planned this wedding for an year and all the vendors that were handpicked did a brilliant job. The only bad decision I made was choosing this venue.