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3 years 2 months ago

The expectations with my wedding in Lebua were too high, but all went to haywire. It was a two full day residential wedding with rooms booked for each day. (6-7dec 2019). Please be very clear of below pointers before investing your hard earned money in places, like Lebua. 1. Food menu options were made limited in the last moment. 2. Service was REALLY REALLY REALLY slow...guests were at shock most of the time with their service and LITERALLY no response for most of the times 3. Rooms allotted were way far off - even after we had clearly requested to keep bride/groom and their parents room at an accessible distance - this created a lot of problem for aged parents and relatives. This all detroyed my beautiful moments amidst the wedding chaos created by them 4. Very chaotic room alottment - bad room service 5. Food was not good at all. 6. No music after 10 pm, so beware of having a night function in this property (because mine got spoiled due to this) 7. Professionalism was not upto the standard of so called 5-star property. 8. Staffs were not accessible for solving any concern at the time of the function. 9. Please let me REPEAT - they were way too SLOW in their service. (infact hell lot of professionalism in the nearby property of Charan’s plaza, where also we had few of our distant guests staying in) [Attaching pictures as proof, just in case they act like I was not their customer. Can attach a contract, if need be.] Long review was required, since post my wedding I got to know of few people who were equally duped by their false promises and flowery conversations before signing the contract.