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srashti kabra
srashti kabra
2.0

2 years 5 months ago

Our experience was not good with marriot, they were not at all cooperative. Every point in agreement was changed last minute by them, they made our wedding management so hectic that no program got started on stated time. They were just there to mint money for every little bit. The biggest drawback was they were working on i think 40% staff capacity and hotel was booked for three weddings on that day so it was so mismanaged on their part. Hospitality-ZERO Professionalism- ZERO Food Quality- Poor( they served staled food and were not accepting it, so we had to give them a warning of complaint in food department then only they accepted their mistake) Room quality- not maintained very well. We had problems in suit room regarding broken furniture, water logging in bathrooms, some of our guests faced same problem in normal rooms as well). So all in all the staff and the management team- 👎 Won't recommend!