Bhagyashree Dev
Bhagyashree Dev
1.0

1 year 7 months ago

One of the worst worst mistakes ever - choosing Novotel and Accorhotels as the venue for my wedding. Right from service, to room bookings to food tasting - everything was a nightmare. Including communication with the CSA Mahesh. The AC in the rooms and banquet didn't work and even after repeated emails, they didn't reserve a room for the 'bride'... All service promises and commitments were refuted on the day leading to big fiasco, embarrassment and disaster