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Bhagyashree Dev
Bhagyashree Dev

2 years 3 months ago

One of the worst worst mistakes ever - choosing Novotel and Accorhotels as the venue for my wedding. Right from service, to room bookings to food tasting - everything was a nightmare. Including communication with the CSA Mahesh. The AC in the rooms and banquet didn't work and even after repeated emails, they didn't reserve a room for the 'bride'... All service promises and commitments were refuted on the day leading to big fiasco, embarrassment and disaster