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Preena Khanuja
Preena Khanuja
1.5

2 years 7 months ago

Zero sense of professionalism from the owner Mr. Sanjeev and Anjuna they ask for 50% in advance and then u will never get to hear from them, a day before the wedding he will call and ask you for more money to fulfill the menu list he agreed on earlier or will tell you to that he can't organize your function... Menu on the wedding will be entirely different from the one discussed and he'll be no where to be found...Highly unprofessional and irresponsible behaviour, not to be trusted at all for your most IMPORTANT DAY... The only good thing about the resort is the location .Thankfully we got an amazing wedding planner: MAX -he understands the emotions and will be always available on call or person whenever and as in required, stands true to his commitments , even goes an extra level to bring a smile on your face on your DAY.

Rio Resort

Dear Mam Many thanks for your comments. We tied up with some wrong associates. Now we are correcting the same. All our upcoming events has been praised a lot by our customers. We assure our best services. Rio resort shall be the ultimate wedding destinations. Now we are in personal touch with our customers rather than dealing through someone else. He spoiled our image by being good himself. We hired a very good team of professionals. We assure best services all the time. Regret any inconvenience caused and we also learnt a lesson. Many thanks Rio resort,