Under delivered on promises, pathetic and unethical staff which has excuse for every problem and are not ready to resolve any issue. Following are the details of horrible experiences- Wedding Garlands were changed at the last moment because the staff member delivered the chosen garlands to some other function Selfie point for couple photo shoot was taken off during the ceremony as there was a shortage of set up for a wedding function on another floor Bridal room was undergoing construction and didn't have any key to keep valuables. And the staff was least cooperative to even listen to that!!