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Amit
Amit
3.0

5 years 3 months ago

I booked Crowne Plaza after looking for it on the WedMeGood App.The service was good and the guests liked the food and services as well. Although, they had charged me extra for some of the services and I am still waiting for the refund from the Crowne Plaza authority.

Crowne Plaza Mayur Vihar

Dear Amit, Greetings from Crowne Plaza New Delhi Mayur Vihar Noida At the outset, we would like to thank you for your feedback. We are delighted to know that you had a great experience during your visit. We are overwhelmed with utmost humility to read about the great experience you had during your stay, something that we strive to achieve for all our guests. Wonderful comments like yours, serve as motivation for our colleagues to strive to exceed the expectations for all our guests. Furthermore, I am extremely concerned to note the inconvenience caused to you at the hotel. We’re normally known for our exceptional attention to detail, and we regret that we missed it this time. I, on behalf of the entire team at Crowne Plaza I apologize for the disappointment and inconvenience this caused you. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Warm Regards Pankaj Gupta General Manager