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sunakshi gujral
sunakshi gujral
5.0

6 months ago

We had an event at Crowne Plaza Mayur Vihar. We had a 2 states wedding so our wedding was in Tamil Nadu and the reception was in Crowne Plaza. Overall experience was very good. The hospitality was quite decent. The hotel staff took good care of coordinating rooms and making food arrangements for our guests. The food preparation was also pretty good. They gave us a tasting session before the actual event where we could talk to the chef and customize items based on our liking . They were also available to take our requests on site and help us manage the event. Our guests were extremely happy . We had just one issue, we had to chose the decorator from the in house panel and the guy that hotel recommended (Ankit from Connexion events) wasn’t good. He setup the decoration based on how he wanted and not how we requested him to. He also changed the color theme of our stage without informing or asking us. This was the only issue which wasn’t exactly hotel’s fault

Crowne Plaza Mayur Vihar

Dear Sunakshi, Greetings from Crowne Plaza New Delhi Mayur Vihar Noida At the outset, we would like to thank you for your feedback. We are delighted to know that you had a great experience during your visit. We are overwhelmed with utmost humility to read about the great experience you had during your stay, something that we strive to achieve for all our guests. Wonderful comments like yours, serve as motivation for our colleagues to strive to exceed the expectations for all our guests. We certainly look forward to welcoming you back soon. Best Regards, Pankaj Gupta General Manager