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Geetika
Geetika
0.5

2 years 11 months ago

We booked this hotel in Q2 2016 for wedding in December. This was where the mistakes started. We spent a lot of money & most of the commitments made by the hotel management were not honored. The number of last moment changes that we got during our stay were endless. The manager Mr.Yadav is unprofessional. In the hospitality industry he doesn't care for guests & the issue seems to be top down from the supposedly top boss Mr.Jagat. ? Seemed to us that both these folks think they are the law of the land with no regard to commitments, integrity, promises. They need to make money we understand that but not by deceit & cheating. And this wasn?t a ?bad day? at work by the Golden Tulip guys, we heard the ?new marriage group? checking in & a ?parallel marriage group? with us haggling about similar issues that we faced as well. To Summarize ? unprofessional management, bad service, mood spoiler, renege from promises/commitments & cost escalations by 30+%. Stay AWAY from this hotel ! Marriage in December 2016