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Amit Aggarwal
Amit Aggarwal
0.5

5 years 1 month ago

We always understood and rate Tivoli as one of the top among mid-level venues around. We had been visiting almost since the venue first opened in Mehrauli. Recently, we HAD TO ATTEND 2 marriage functions at Tivoli GT Karnal Road, Delhi. And BELIEVE ME,I STILL WISH WE WERE NOT THERE. Food: Bland, Cold, No taste Staff: We were almost first ones to reach for first function. I called THE CAPTAIN, and informed him about food. BUT NO ACTION AT ALL. The waiter, who was serving the snacks, said that someone in kitchen wants to meet me, but looking at attitude of captain, I just gave up. 2nd Time Though I didn't wanted to go, but it was again a family function, so HAD TO GO. Again, same issues. And I said to myself, WTF.. Just tasted a couple of starters, and got the idea about rest of the story that'll be following. So just had a few drinks and left the building. Tivoli, RAISE YOUR BAR OR THIS IS IT... This once beautiful place and hospitality is now gone down in drain.

Tivoli Grand Resort Hotel

Amit Ji..... I m surprised to hear this from you. We will definitely raise the standard of taste and quality of Food.Just assuring you best of the services and quality Food as we are already in the process of changing things. I request you to give us the opportunity to exceed your expectations and this time we assure you that are delivered lip smacking snacks and jaw dropping services. Please feel free to contact the undersigned if you still have any greviences. Regards Munish Mehta 9958252000