Asiana Couture - Chandni Chowk

overcrowded and mismanaged store with just one trial room for 10+ women trying lehengas at the same time. the staff did not let me try more than 2 lehengas during my appointment which was annoying because you cannot select a wedding lehenga worth lacs by trying just 2 outfits and then being forced to choose from them. wouldn't recommend to anyone.

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I visited the store in March 2021 and placed an order for two lehngas, one from marwar couture and the other from some designer called Ambika couture or smthng...now comes the best part, for the Ambika one I was made to try a lehnga with a certain blouse combination and later on after a few weeks and after repeatedly asking for the video of my trial outfits (ah! well, they don't let u take pictures which is extremely and understandably stupid considering most of the marwar couture lehngas are already shared by them on their insta profile) I was told that they have lost the video because the phone got damaged...well so much for data maintenance considering that is the only proof of the outfit combination u were made to try...after repeatedly requesting to share the pic of the sample outfit the image shared with me for the Ambika one had the blouse totally different from the one I tried and mind you all they absolutely don't give a damn in the world that how the entire thing will fuck up your functions....I was fortunate enough to receive both my outfits before my wedding which is thankfully in November coz I have time to waste and run around like a maniac in the markets of Delhi to get a blouse and dupatta designed that would actually go with my lehnga...I guess they are so used to making sales throughout the day that it doesn't matter to them if they are ruining a lehnga worth lacs or someone's wedding event ... P.S. I remember reading the reviews on wedmegood before I shopped and thought probably the people with bad reviews were the ones who shopped right in the beginning of pandemic and their outfits were ruined but man!! I was sooooo wrong and I feel so damn stupid for ignoring those reviews... they are a professional at randomly ruining the outfits and they wouldn't even flick an eye over that...! Please Please save your time, money, integrity and energy and visit literally any other couture store but them

Rude, pathetic and mannerless people are there including the owner.

If you wanna get humiliated, if you wanna show your body to 4-5 random guys, if you wanna feel insulted then only go to this store for buying your lehnga which you are going to wear on the most important day of your life. There is a saying jaisa owner waise employees and you will get to see that here.... Owner of this place "Ankit Keyal" is the most arrogant and disgusting person i have ever came across in my life. All the staff will talk to you as if they are doing a favor by selling you their product. Even if we go to buy casual clothes, we take more than an hour but here you have 45 minutes my love to get your dream attire and if you fail to find it then you can leave. Also, don't expect them to show more than 2-3 lehngas in those 45 minutes and they will make you wait for at least 20 min in one lehnga that you have tried. If there would have any section for bad customer service in law then i would have sued them and dragged them to Police but unfortunately we don't have one. Also, i didn't wanna waste my time on these idiots anymore. So all the beautiful brides out there, please don't get mistaken by Instagram darling as none of you deserve such harassment to buy a good wedding outfit.

not a good experience. behaviour of staff was very bad .

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If it was possible for me to give a zero star review I would do that, the receptionist was really rude to my mother, all of us visited the showroom with the intention of buying some quality pieces but after making us wait for more than 1.5 hours, the receptionist literally walked up to my mother and screamed at her for complaining. 10/10 would not recommend.

On a personal note i am blessed and lucky that i chose PayalKeyal Luxury Designer Lehenga for my D-Day.. the details and the intricate design was beyond words. The color created the aura altogether on a different level. A girl since her childhood may not dream of anything else but her bridal lehenga once in for life and it made my dream come true.. every day i am seeing my lehenga and i am falling in love all over again!!❤️ i really can't thankyou enough! Thankyou to you and sir for creating the Keyal Empire and we are now your permanent customers!! I am a proud bridesofpayalkeyal!! Love, Asmita

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I was mesmerised by the designs of Payal Keyal on social media and really wanted to wear one of their outfits for my wedding ceremonies, but the services that Asiana gave me was pathetic. Prableen was treating us like she was assisting some “gawar’s” and was making faces the moment we told her that I had already bought the wedding outfit and was looking for something for my Engagement. The rest of the assistants were very pushy and judgemental. While I was trying the outfits she was telling my mother and sister on how many outfits they sell per day,” hamare toh 50-60 lehenge roz ke bikte hai hame toh time hi ni milta and all that”. I told Prableen that I wanted to video call my father and brother and she didnot allowed that to happen and when my mother told her that please take her measurements as we like the outfit and would confirm it by Monday as we had to go back to Punjab the same day (Saturday) she told us that would not be possible (very rudely and rolling her eyes on us the whole time) and she would only take measurements once we pay her the advance. The helper who was helping me was nice in the beginning but when they realised we were about to leave and I wanted to change she literally pulled the outfit so hard from by body that I got bruises from it. I discovered Payal Keyal last year and she recommended us to visit Asiana Couture and was sure that once I come to India I would surely go and visit the store and also purchase something either for my wedding or trousseau but that was not the case because of their rude and arrogant behaviour. The receptionist was treating her fellow employees as if they are her slaves and was shouting and commenting on the work they were doing continuously that to in front of the customers. The least we as a customer expect is some curtesy and respect.