Frontier Bazar

One of the worst customer service and execution of staff. I have been to aza, Frontier Raaz and several others. I have never faced anything like this. It has the worst management, lack of professionalism and business sence. I had a pain to deal with this company. After I gave my customer order they had not stitched it accordingly to my measurements. I went back gave it again and asked specifically for the payment.(the remaining amount) they said they don't need any and would give it once I take the order. First miscommunication with in the staff after two days several calls and reattempt to clear this mess I went there thrice. The last visit the lady said you don't need to worry I will handle it & send u the piece as it takes time. Which I already asked her. Today she called and said I don't know the entire issue you went through and u have to pay for certain delivery which was discussed before. There is lack of business sence, professionalism, and miscommunication within the employees which makes it a total mess and waste of time and energy to go to this place. The only one person who talked sence throughout was Pradip. And ve ware of Anju amongst the manager as her first response to everything is "I didn't know that that's why I said I will get it altered today, I didn't know that that's why I said I will get it delivered to you and you need not pay for the delivery charges ..you can relax didi!!" Incase you are planning to go please check every detail, receipt and dress yourself.

Frontier bazar is just a thug with an established brand name . I can’t post the pictures rn as my wedding is still due in a few days but will def share after the wedding . These people are so sweet on the day u book the lehnga they treat you as a princess with so many people dressing u up with your dream lehnga. I booked my wedding lehnga with them on made to order basis. They made me try such a fine elegant piece but the final product was so low grade quality . Even the kaliyan in lehnga were comparatively lesser . I have been dreaming and saving for this outfit for so many years but they without any shame ruin your whole dream. They don’t even accept that they did anything bad while it is pretty visible. I have had pictures of my trial outfit to compare to but they very smartly didnt give me any chance to ask for explanation . Please beware of falling for their false promises . Don’t trust them in making ur lehnga they cheat you and u can’t even do anything abt it right 15 days before ur wedding . They don’t even follow the delivery timelines. Karol bagh store staff is so irresponsible and ill-mannered. Specially Sumedha .I would rate chandini chowk better than this as they anyway replace ur chosen lehnga with one from chandini chowk . Thanks to these people for ruining my dream attire .

Great service and collection. One time perfect fit. Really good quality. Really loved how the customised as per the need and were organised enough while taking measurements and at the time of delivery.

Got the lehenga that i dreamt customized from them. The sales person and manager helped me choose the best for ny wedding day. They are very patient and suggests you the best

Recommended for:

I had an amazing experience shopping from here. Their team is really helpful. They did a splendid job and made sure all the fittings were perfect and the delivery of the outfit was right on time. Recommended.

The experience with both the vendors was extremely convenient, they were there to help with all the necessary changes in time. No matter how much time you spend at their studios/ shop they shall give you all the necessary attention, also worth every penny.Source

They made my wedding shopping journey so easy and smooth. I bought few of my wedding outfits from here and I'm so very satisfied with the quality of cloth,their work and customer service. They have an amazing collection. Loved everything they had on display!

Wedding shopping is thrilling, exciting and stressful all at the same time but they made my journey of choosing my wedding outfits very easy. They have a really welcoming staff and they make sure to make you comfortable and guide you through everything. Loved shopping from here. The fitting was absolutely great as well. Recommended.

Horrible experience at their Rajouri Garden Showroom. Went theke for my reception lehenga. Their collection was very good but their staff is very arrogant and loud. They misbehaved with us for small small issues twice. Even their tailor or master Ji as they call him is not at all professional and talks loose language. In the end, we had to drop a gorgeous lehenga just because of their behaviour, and I bought my lehenga from frontier raas, Karol Bagh (their staff is very courteous). I do not recommend the place because of staff’s attitude. Even if you disagree with the client on rates, you have no right to shout and misbehave with them.

It's been a delight to shop from here for my wedding. They have a beautiful collection and the options they have are so vast. The staff is really helpful. The customer services are on point. They really did make my day special.