Kalki Fashion

I received two outfits, for an Indian Wedding, which was based on their size guide. The clothes came and they looked great, but I needed a larger size. I followed their return policy, stating that I wanted to return these two outfits and to go for a larger size - confirming within the 2-week deadline. I expected a simple return, but it resulted in a dragged out email chain, asking for additional information, photos of the outfits, and further confirmation that I wanted to return the outfit. As I confirmed that I wanted to return the outfits within the 2-week timeframe, I was not expecting them to now state that I am over the return deadline and that they will not accept my return. Extremely disappointed with their customer service - which felt manipulative. Do not trust that they will accept your returned products.

Got my Haldi outfit from them and it was just the same thing I had in my mind.Loved my outfit completely.

Kalki (Bridal Mehendi) – I wore a green sharara with mirror embellishment as an ode to the Pakistani Punjabi heritage that my family carries since before partition. It is the best sharara set I own – so beautifully designed and stitched. Perfect for any traditional event.Source

My bridal outfit was the very first one I tried on, and even after months of exploring countless options, I kept thinking about that dress. In the end, I went back to it—and it was the best decision ever!Source

For my pheras, the team at Kalki helped me put together a gorgeous classic red lehenga with a fifteen foot custom veil. It was embroidered with the words 'New York Rom Com' -- because that's what our love story was. Walking down the aisle in this outfit paired with the Louboutin Ginko sandals felt like poetry in motion. My Haldi look was also from Kalki. My singular mental filter for all my looks was to pick something that felt like me, unencumbered by tradition or trends. One look at this outfit and I knew it was meant to be. I loved how it blends the traditional dhoti drape with a crop top and blazer, making it more contemporary and playful. And the mirror work was a nice little nod to my Gujarati heritage.Source

I recently had the most wonderful experience at KALI while searching for my wedding lehenga, and I can’t recommend this boutique highly enough! From the moment I walked in, I was greeted with warmth and enthusiasm by the staff, who made me feel like a treasured guest. The selection at KALI is absolutely stunning. They offer a diverse range of lehengas that beautifully blend traditional designs with modern aesthetics. I was amazed by the intricate craftsmanship and vibrant colors. After trying on several pieces, I finally found “the one”—a breathtaking lehenga that fit me like a dream! The team at KALI was incredibly helpful and attentive. They took the time to understand my vision, offering valuable suggestions and ensuring I was completely happy with my choice. The fitting process was seamless, and they made sure every detail was perfect. Not only did I leave with a gorgeous lehenga, but I also felt a sense of joy and excitement for my big day. If you’re looking for a place that combines exceptional quality, beautiful designs, and outstanding customer service, KALI is the perfect choice. I can’t wait to wear my lehenga on my wedding day and show it off!

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I placed an order online on 30th of June 2024, that was canceled on 5th of July. I got my refund back on 11th of August, initiated by them on 9th of August after a month long period and too many follow-ups. On 18th of August they charged my card back again with the same amount(Rs 7247.83). Not sure how that is even possible. My bank has advised me to block my card. So my advise to anyone seeing this would be if you think that your card details are safe with Kalki, I would suggest you to think again. Don’t share your banking details with them as they might deduct any amount from your card. In the era of too many bank/internet frauds, just be careful with even outlets with big names. Be safe!

Horrible customer experience. They cancelled on one of the products I ordered and haven't refunded me the money from the past month and refuse to return shipping. On top of it, they keep sending promotional messages to shop more. Extremely bad customer service.

Horrible brand and worst customer care support. I bought a saree online which got delivered on 5th February, 2024 from Kalki Fashion. I did not liked the saree and raised a return request on the same day of delivery. They asked to upload the picture and then approved the return. The pick was done the next day where the pick up agent carefully checked the saree and took it. I got a mail after 8 days of return that a wrong saree was sent to them. How can I return a saree when it was a pickup? How am I to be blamed. I have mailing every other day and calling, but all in vain. It's been a month, I am struggling to get a refund.

Worst place to buy anything. The outfit was so expensive and it came with dimensions no human could fit into. They refused to fix it and they refused to refund me. Absolutely the worst place in the world. Never never buy from here.