Shrangar Chandni Chowk

The most terrible experience ever at chandani chowk. No doubt the collection they have is beautiful but the staff is super rude and unbelievably high headed. I visited along with my bhabhi to explore lehenga for my wedding and as soon as i entered i saw a bride-to-be fighting with the owner asking them to keep a token money to book the lehenga as she wanted her Father to see her bridal attire. In return, the guy told her "ma'am, either you buy it today or don't, we can just block using the token money" (RUDE TONE) . she left shouting and being disappointed. while i was there, they spoke shit about her saying "paise nahi hai to aate kyu hai". i got such a negative vibe that i wanted to leave but i still stayed back to select my dress. i found one and told them i will come back with my mom to buy it next week, they cut me while i was talking and to give me a lecture on buying it right now or get out. i cant believe that a chandni chowk store who literally just makes sabyasachi copies had the balls to disrespect people like that. DO NOT RECOMMEND TO GO HERE AT ALL

So my experience is based more on the attitude of the owner than the collection. Absolutely arrogant, very rude, no regard for customers. The guy started off by asking us our budget. (This is a common practice everywhere and we did not mind it). Started seeing the bridal lehengas and found some really nice pieces too. But what really put us off was the attitude of the owner. Four people and all of us were spoken rudely to. While I was trying the lehengas, We were obviously discussing certain changes in the lehenga and what colours we could go for... this guy kept interrupting us and did not let us finish our sentences. To the point that we would say a word and he would be like “didi aap samajh nai rahe ho” or “nai auntyji aapke samajh mein nai aaraha”!! Clearly this was very off putting. We ignored it! Finalised on two lehengas, he offered both to us at 1,40,000 after a little bargain. His initial quote was 1,80,000 for one and 2,40,000 for another. (Do bargain a lot if you really like something)! I had really liked the pieces and was discussing with my aunt if I should stick with a certain colour and he interrupted us again saying that if you don’t take it today, the offer will lapse and you may not find the piece again. I politely told him that I will not take a call in pressure and will think it through... he literally got rude again and told us off post that. My mother asked if we could see dresses and he again refused to even show those to us, stating, “agli baari aaoge tab dekhna, my dresses start from 1 lakh onwards and aapke budget mein naa ho shayad”!! We walked out of that store promising ourselves to not go back. Loved the stuff, had the budgets to buy things too. He literally lost us because of his attitude. I could not tolerate such crassness and refuse to ever go back to such a place where customers are not treated appropriately. P.S. - our own business is on similar lines and we actually understand the tricks of this trade! But more importantly we genuinely understand the value of a customer and his feedback. So please be aware of this when you visit Shrangar! If you have a thick skin and can tolerate horrible behaviour, go ahead and visit them!

The shop has an amazing collection of lehanga's. A must visit for those who want a designer look for their big day. Has a unique and classy collection. I had an awesome time shopping and was really happy to pick one of the most desirable outfit from here....

Recommended for:

It was really a very wonderful experience. Their works are very beautiful and I feel really lucky to have ordered my wedding lehenga from here. The staff here is really cooperative and helpful. Thanks to Shrangar for making such a lovely lehenga for me...A must visit for all brides to be...

Recommended for:

One stop shop for bridal trousseau shopping. Loved Shrangar for my wedding outfits.

Recommended for:

Their works are very beautiful and I feel really lucky to have ordered my wedding lehenga from here. The staff here is really cooperative and helpful. Thanks to Shrangar for making such a lovely lehenga for me...A must visit for all brides to be...

Recommended for:

Shrangar was extremely professional to deal with... Amazing staff and very good service provided ..... I got my all outfits from shrangar and it was amazing. very helpful and supportive team.love to shop here again. Highly recommend to all...

Recommended for:

Amazing collections!! I got my complete dress collectiom from Shrangar, the lehanga the gown. The presentation, ambience is amazing. Worth it !! Loved it!! Recommended. Thanks

Recommended for:

I had visited almost all the bridal stores in delhi before I visited Shrangar. I found the perfect bridal lehenga in Shrangar. The store people were extremely helpful and the fitting of the lehenga was perfect. I would highly recommend this place to every bride to be.

Recommended for:

Happy to get the perfect wedding outfit from your store, would definitely suggest every future bride about SHRANGAR.

Recommended for: