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joy gill
joy gill
2.5

5 years 5 months ago

Please take everything in writing from these people or they can back out. Their food is very good but lack on services front. i had booked the upstairs club as my wedding venue. they had a party there a night before which lasted until the morning and hence they did not take off their decorations, which in turn spoiled my wedding lunch event. The decoration individuals i had selected had to take off all their decorations first which in turn delayed my decorations and hence spoiled the event. she got in touch with Manish from their staff who lied to her that he had had a word with us. when i spoke to him the next day, he lied to me that they're were no decisions or up the night before.

ITC WelcomHotel Bella Vista

Dear Guest, Thank you for choosing the WelcomHotel Bella Vista for your event. We regret the inconvenience and assure you that corrective actions have been taken. We look forward to the opportunity to be of service again soon. Best Regards