Occasions Era

ANYONE THINKING OF BOOKING OCCASIONS ERA EVENT MANAGEMENT SHOULD THINK TWICE BEFORE DOING SO. My wife had contacted Mr. Ronak Baid from Occasions Era in Jan 2020 for event management of my wedding that was held in Jaipur in Dec 2020 in KK Royal Hotel for which the hotel bookings were already done in Jan 2020. We had received reference of Occasions Era from multiple event management aggregator websites and decided to get in touch with Ronak for our wedding. We had a good conversation with Mr Baid. He at the time shared multiple designs and plans for my wedding functions and confirmed that he was well versed with the property and had done functions there in the past. After some back and forth on the ideas(which we were happy with and shortlisted), he asked for an advance of Rs. 20,000 to book the dates(10th, 11th, 12th Dec 2020) which at the time were very heavy wedding dates and required urgent advance booking as per them. After receiving the amount of Rs. 20,000 as on Jan 2020, Ronak assured that booking had been done. Then the pandemic hit. We were uncertain of the December wedding which we had originally booked for 250 guests (which came down to a few 30-40 guest only towards the end). We were unsure at the time of how we would be proceeding but were sure of the dates of the wedding. Towards April, we got in touch with Mr. Ronak to confirm the bookings and the contingency plans in case Covid caused further problems. However, we received no reply to any phone calls and messages which my wife sent to him. We decided to let a few months pass since we felt it was a time when the 1st wave was hitting our country and gave Occasions Era and Ronak the benefit of the doubt. In July, August and September, as the wedding dates were around the corner and the first wave had subsided, we decided that we would hold a small function without change in dates or the wedding venue. We tried to communicate with Ronak and Occasions era but they decided to ignore our calls and messages. Since we had not heard back from Occasions Era even after calling and messaging continuously, we had to look for alternatives and decided to ask for a refund since there was no progress or response from their team. We continued to try and contacting Ronak from different numbers. Ronak then decided to answer our call once after we complained about his unprofessional attitude. On this call Ronak mentioned that they had decided to cancel our booking without any prior intimation and mentioned that Occasions Era is a part of an organization of event managers based in and around Rajastan and the organization had a falling out with the management at the hotel at which we had our booking. We were upset angry about the lack of communication from the team, but had to move on to other options since time was short till my wedding. Ronak during the call also mentioned that since the cancellation was from their end without any intimation, the 100% amount would be refunded. After continuous follow ups on the refund, we finally received Rs. 10,000 into our account which was only 50% of the amount on 20th September 2020 and told us that the balance will be paid in a couple of weeks after that. We waited patiently and decided to contact Ronak from Occassions Era again in October but again there was no response. A call from another number was made and that was answered by him and he said again that payment would be transferred in a few days. After which he decided to not answer any calls from any of the previous numbers that I had called from (including my father's number, mother's phone number, my wife's number or mine) It is highly ridiculous how Ronak has decided to continuously avoid refunding the amount to us after repeated attempts of trying to contact them. I feel it is highly unprofessional on their part to continue to avoid a client who has made bookings with you. I do understand that IF we were the ones canceling the booking, we should be charged a cancellation fee (which was not mentioned at all by Ronak). But, Occasions Era decided to cancel our booking without any intimation to us and decided to avoid calls for a refund of the advance we had paid. I again tried to contact Ronak after the wedding (thinking maybe last year was difficult for businesses) and thought maybe I could get a refund of this small amount. To no surprise, there was no response from Ronak. I understand that Rs.10,000 with regards to a wedding is a very small amount, but this unprofessionalism and highly improper attitude of Occasions Era surprised us since they have a very good rating on event planner websites. Attached is my personal phone's call log to him just for your reference. These do not include the messages I sent and the calls made from 3 other phones. ANYONE THINKING OF BOOKING OCCASIONS ERA EVENT MANAGEMENT SHOULD THINK TWICE BEFORE DOING SO.

They work so professionally & dedicatedly have good teamwork. And never deny for anything to their clients.

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Dear ronak, I have only had the pleasure of working with you guys for a week. however, for that 1 week every single interaction with you was more than pleasant. Your whole team was so proffesional and friendly. In all the events that had so many things happening, the level of stress on the family was minimized due to your advanced preparations and flexibility to move whole team around according to our needs. I would reccomend any of my family or friends to hire you in a heartbeat.

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Ronak, your expertise and creative flair is second to none. It's clear to see that you love what you do and it just comes so naturally to you. When it comes to wedding event planning from the choice of location, the staying arrangements, check ins ,decorations(of all events haldi, sangeet, pool party and marraige), music photographers and even the transport was all so well arranged. Ronak and The team is very supportive and hard working and the whole team works every single step to make the event an easy and blissful experience. Thank you so much!! If anyone wants to make an important day the most memorable one then I would honestly recommend occasions era for the same.

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There are no words to describe how fabulous our wedding was. Evry detail was taken care of and it was the wedding reception that was our personal favourite. Thankyou OCCASIONS ERA for the superb job that you did. The decor and hospitality by you was out of the world 💖

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By far the most amazing wedding planner I've come accross in jaipur. The most common advice I would receive from past destination weddings was to “Enjoy the day”. This was my ultimate goal, however how could We truly enjoy ourselves and guests while at the same time ensuring that everything would run smoothly? It really did not seem possible, and so we decided that hiring a day of wedding coordinator would be the ideal option to guarantee a stress-free day. That is why We entrusted Ronak for my sister's day of wedding coordination. Not only did he ensured a flawless wedding day that impressed both me and my family, but he worked through everything with me for the entire month leading up to the wedding. No question was too big or small for Ronak, and he constantly proved his dedication through numerous calls & options which fit in our taste. Truth be told it was extremely challenging managing and planning an outstation wedding, but Ronak completely stepped in to help us manage. He with his accomplices also ran our rehearsal leading up to the wedding and managed to win over entire wedding party. If you are looking for an extremely diligent, organized, and professional wedding planner with a passion for his clients, then I would strongly encourage & recommend you to contact Ronak baid & his team. We tend invest so much time, energy and money into the planning process, and Ronak will be the final step in making sure that your dreams come to life. Keep up the good work 👌🏻👏🏻 – Arihant (New Delhi)

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our experience with OCCASIONS ERA has been the most pleasant one of our lives. all of our wedding ceremonies would not have been so much fun, if not for Ronak Bad and his team. It is very common for brides and their families to not enjoy their own wedding functions due to all the hectic and time consuming wedding preparations and schedules, but we were blessed have Ronak and his team by our side as we enjoyed and cherished thoroughly. Thank you so much for making my wedding so gorgeous and unforgettable. I wouldn't mind getting married again if OCCASIONS ERA is designing, managing and organizing it.

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Words cannot express our gratitude for Ronak & his team. Our wedding was something out of a magazine! It was the PERFECT wedding and it was all because of them. We came to them with a simple idea and they worked their magic and brought it to life. Ronak is a top notch planner and we are incredibly lucky to have had his help. He always made us feel that he had everything 100% under control. If you are stressed about anything, just call him right away, and he ll take care of it! He and his team helped us with all the finer details and nothing was too much trouble! Ronak is like a design genius, we loved everything he came up with! He respected our inputs and added his special designer ideas! All the events ran so smoothly..everything, every moment! Choosing Occasions Era was the best choice for our wedding, and our day far exceeded our expectations!

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This teamis an absolute genius in terms of all aspects. They are just fab in every fine thing they manage. They make sure they leave no stone unturned and the outcome is a superior delivery. Have been seeing their work quite closely since a few years now and they have actually matured like wine. A superior, fine quality wine. The usage of props, flowers, colours, theme and what not. I am in awe of the ideas they throw and execute to finesse. All I can say is this is the creme-de-la-creme event organizers and the best in town. The best part is the personal touch they give to each and every occasion. More power to you and may you reach the heights you deserve. Cheers Team Occasions Era..

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BIG THANK YOU OCCASIONS ERA !! You completely surpassed all my expectations. #AKSHU(My sister's) wedding was so beautiful and memorable. It was so much more beautiful than I could have imagined !You guys did a phenomenal job.Farewell party decor,MehndiDecor,HaldiCeremony, Mayra Ceremony, Reception, Logistics Part,Hospitality Management part, the bouquets, the center pieces and all of the other touches could not have been more perfect. Everything was absolutely beautiful. You guys made everything so easy and perfect.Everyone was appreciating decor and asking who the wedding planner was. Because of you guys we enjoyed wedding without any worries. Your efforts will never be forgotten. Thank you so much for your Love & Support through out !! ❤ #FantasticTeam #FantasticIdeas #FantasticWork #HighlyRecommended

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