Sketch The Design Studio

Natalie was a pleasure to work with. She nailed the brief and was always available whenever we needed her. She really gave her 100 per cent.Source

Poor customer service. Bad price quote. You can get better customer service, price and results from Customizing Creativity. I switched to Customizing Creativity when Natali from Sketch blamed the customer for her delays and mistakes. The samples she provides are half-a$$ job. I will never recommend Sketch Design Studio Bangalore to anyone. Worst experience for my wedding.

I got it touch with them after having a look at their instagram and boy was I impressed! I had a few design specifications in mind but was thoroughly confused. Natalie not only understood my preferences and incorporated them, but she made an invitation that was beyond what I expected. They're a small team but very responsive and available. My order was delivered on the promised date and the quality of my invitation was top notch. The best part about them is the extent they would go to personalise the invite to your taste and requirement. My wedding is in Feb and with their invites, the rituals sure have started on a great note!

I went to Sketch with high expectations, however, was terribly disappointed with their work and customer service. 1) Their email responses are delayed and there are always excuses. 2) I had to call 8 times to even get an email response. Natalie always says she is in the middle of something and will get to me later. I decided, maybe it's a startup company and to give them a chance. Bad, bad idea. 3) I finally got to talk to her about the invitation I selected, the color theme, the contents which I had ready. It was a bilingual invite. 4) I had typed out all my contents in Word and PDF and sent it over to her. She has to type them out into an .AI file in order to get the invitation printed. EACH TIME, she sent me samples with glaring error. She edits out words because, I am assuming, she doesn't care or she is too lazy to type them out. I was really getting frustrated by this point. 5) She couldn't get bilingual done. I installed Adobe Air and got it done for her. Do I still pay her the full price for a job not fully done, all those errors, delays and lack of customer service? She was very rude when I brought that up and quoted that it was not her problem that I had to work on the bilingual part of the invitation. 6) This entire process took 8 weeks, of trying to contact her, get quotes, correcting her mistakes and partially creating my own invitations. I decided to move on and get my invitation done elsewhere. There is a stereotype with Indian companies and Natalie Mankani is the prime example. *This review is not personal. This review is meant for others to know my experience and what to expect. Please let me know if you need more information and I would be more than happy to show proof.

<p>It was a pleasure working with Natalie and Nirupa as they executed the invitations just as we had imagined. There was a lot of work involved and Team Sketch endured, they really did well! Plenty compliments were shared on the beautiful invitation cards and stationary which played such an important role in setting the tone for the wedding.&nbsp; The inspiration for the card theme was roses and we wanted to show the progression of the rose bud opening up into a fully bloomed rose. This theme was achieved very well and executed even better!</p>

<p>Great job! Definitely recommend Sketch, they provided us with exactly what we had in mind for wedding cards.</p>