Expressive Fotographiya

I am a genuine user of Fotographiya services. I think most of their reviews are paid and if you are reading this then you are reading a real customer review. They totally miss professionalism. They will delay delivery till 6 months and when asked for details they will reply like this: "Why are you in hurry always". Attaching screenshot for everyone's reference. Also they sent a photoframe with a broken glass and hence they dont care about your memories at all. Attached is image showcasing broken photo frame that I received via courier. When i reported the issue they took it casually and said "Kabhi kisi ka delhi chakkar lagega toh bhijwa denge". When i highlighted their mistake of repeating exactly same photos in the album they told me that human error kisi de bhi ho sakta hai even ai se bhi. Attached chat screenshot of the same. Basically once you pay them they dont care how to talk with their customers. Lastly they blamed everything on the level of package. I took their Gold package which is higher then silver one and all they saif is that every mistake they have done is because of this gold package. Worst part is that they blame customer for all the rookie mistake. Even one of my video file is corrupt and after asking multiple time they were able to give me fresh file. I had one of the worst experience while working these rookie people. Do not go on their 4.9 rating. I think only genuine review you will witness must be all the one stars. Avoid working with them. All proofs attached around my experience.

If I would have gone for telling the whole truth about the owner avik Chatterjee then I guess bad words of any dictionary would be insufficient. So in brief there is only one line to tell : After 2.5 years of blatant lies and after failing 16-17 deadlines avik Chatterjee has left me with no album and no video and has cheated me of a lot of money. I guess this owner of this company doesn't deserve to be in a wedding venue but rather behind bars

I worked with Avik and the Expressive Fotographiya team for over a year for my wedding photos and videos and they were amazing to work with. Living in the US most of the time, they were able to answer my questions from Kolkata and meet my requests even with the 11/12 hour time difference. I didn't get pre-wedding pictures with them, but they were able to incorporate my own pictures for countdown pictures the week before the wedding. The videos - the teaser, the trailer and the full video - were absolutely beautiful! Almost movie quality. I love watching them over and over again. And whatever edits and comments I had, they were able to incorporate them into the final product so it was exactly what I was looking for. For the album, we went through many iterations of layout and design, but everyone involved was very kind and supportive, so even there - the final product turned into exactly what I was looking for. Avik even hand delivered the album to my grandmother and watching my Dida cherish each image slowly was a wonderful thing to see. Thanks to the whole team! A special shoutout to Avik's wife who helped me with taking the haldi pictures - making sure there were enough flowers/petals as well as doing the alta for me.