Last Review Updated on 22 Oct 2020
6 days ago
The store is a fraud. They took my momey and did not send the product, thisnis fourth month. They are not answering my phone calls or messages. They stole 30,000 from me. Will never shop here ever. I hope they read this message atleast and contact me.
3 months ago
Sabyasachi purchase: I ordered a belt from Carma. I ordered a 28 and it came as a a size 23. I was told to send it back and pay for my own shipping there and for the exchange back to me - I found this ridiculous as the error was company made not mine. I spoke with Shrishti and she insisted this is company policy (from a customer service standpoint, company error shouldn’t be paid by the customer). Anyways, sent it back from Canada and paid $40 (belt was $240 Canadian), they claimed they never received my return. I received notice from Canada Post it was delivered. I have contacted customer care numerous times and they have no resolution for me. I had asked for store credit, replacement belt and money back, they did nothing. I am so utterly disappointed with this company and it’s a shame that Sabyasachi allows them to carry their products. Such a prestigious name behind thieves of a company.
3 months ago
Ordered lehengas and suits from Carma online for my wedding. My experience was really bad and Carma employees are extremely unprofessional. Just before 5 days of wedding they informed us that lehenga cannot be made because of measurement issues and when asked for the refund they said we will refund within 15 days and now its been over a month and we are still waiting. Carma do not contact us and they have stopped responding us. In addition, they have sent wrong dupatta for another lehenga and when we asked to replace it, no on would give us any updates. We are really regretting our purchase with them. They also delayed our delivery even after strict guidelines that we would need them on that specific date. Carma is extremely unprofessional.
1 year 1 month ago
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