Krafterina by Dua Sisters

Krafterina did a beautiful job for my floral jewellery for my Mehndi. Jewellery was exactly how I asked and Kanika & team did an amazing job. Thanks alott!!

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Great collection!!!!!😍😍😍😍😍 And amazed by the new collection they just launched

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Worst customer service till date. They have made me make payment and I haven’t received my products even in 1 months time. No response to calls, messages, Instagram DMs. Pathetic experience- they even remove the negative comments from their posts. Their name should be removed from vendors in wedding websites. I hope I receive my shipments before the wedding or atleast my money so that I can arrange from somewhere else.

What terrible service! They are frauds! Haven’t received my product!

My cousin Surbhi Agarwal ordered a bunch of things from this brand for her first Karwachauth. Firstly, the product was received after Karwachauth. The purpose was defeated anyway. Secondly, it didn’t look anything like the image that was shown. Third and the most important point - She received the products after constant follow ups and misleading information. Mostly, they didn’t even reply both on Instagram and whatsapp. The phone is switched off mostly and if it’s not, they won’t respond. Either refund the amount paid by her for the products she ordered and arrange for a pick up or we’ll be filing a fraud case for the same.

Worst service possible in the world. One should only order from them if they want cheap quality products with extremely late delivery. Delivered products are completely different from what is ordered. The owners are careless. they don't respond to messages and don't take calls. they need to be reported as fraudsters. if you want want good quality items don't order from them. they are a scam.

Complete fraud. Do not buy. I ordered hathphool from them after seeing this brand featured on WedMeGood's instagram handle. My mistake in trusting this site. I placed the order 10 days ago. They told me it was shipped 8 days ago. I have been asking for a receipt or tracking ID, since then they have been ignoring my DMs and not responding.

Best in the city!! Thanks you so much krafterina for the best floral jewelry and giveaways for my sisters wedding. The floral jewelry was just Lovee.! They customized the jewelry the way we wanted. Wonderful Experience and Quick service.!! Waiting to get more stuff from them soon.😍😍 Keep it up guys❤️

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I wish I could give this vendor 0 stars. They are unprofessional and I honestly dont understand how people have given them any stars at all. I messaged Krafterina on Instagram to get custom made chura covers and kaleeray. We talked back and forth on Instagram, the price was great, I asked for express shipping and I paid. Now, after I paid, Stone cold silence. I had to message multiple times and ask for a refund before I finally got a message back saying her WhatsApp was not working properly and that she sent out my package. She sent me pictures of my Chura cover and she SPELLED MY NAME WRONG. If you’re a business that customizes people’s names, should you not show the product first before shipping it out. I continued to message them saying my name is wrong and asking for a tracking number. No answer. I even messaged on Instagram, where they are clearly active all day long. Absolutely nothing!!! PLEASE PLEASE PLEASE DO NOT BUY FROM THEM!! THEY ARE TERRIBLE AND UNPROFESSIONAL AND PROBABLY JUSY SCAM YOU FOR YOUR MONEY!!!!

My experience with Krafterina was so great.. krafterina has amazing collection for wedding ceremony, like bangles.. floral jewelley.. kaleerein.. etc etc.. I have ordered my latkans and name bangle that were delivered timely.

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