Pernia's Pop-Up Shop

Amazing selection of clothes, fast shipping (shipped to the US), quick response time to questions I had about specific pieces, and excellent quality. Can’t wait to purchase other items in the future. Wore my gown to a baptism event and I got countless compliments all day long.

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Pernia’s has a gorgeous collection of course, but the team is super! They’ve been really helpful, polite and friendly with my queries and I’ve had a great experience. I look forward to shopping with them again. Shout-out to Atul for the help.

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I purchased 3 clothing items. 2 of the items didn’t work for me and Pernia’s was incredibly helpful with handling this. This was my second time shopping with them and will definitely purchase from them again. I had a great experience!

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I had placed an order for a bag … and as committed by the pernia pop up team the product reached on time also on a very short notice . I would also like to mention the their executive Laxmi Priya was very helpful during this process.

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I purchased potli bags for my upcoming wedding and was concerned about the shipping times (since I was on a tight timeline). Pernia's customer service was extremely responsive and helpful in providing status updates of my order, and my bags arrived in time! Wonderful service and beautiful products.

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Better customer service doesn't exist on this planet. I wish US companies would get their shit together like Pernia's.

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Horrible experience! I ordered my Engagement lehanga in Jan for the function in May. Giving them ample of time for production and shipping. Didn't get any communications regarding my item up until mid of April. I tried calling them number of times but no avail. There call service is such a joke no one picks up. Sent an email only to find out they have not got my stuff from the designer but they need to have the courtesy to let me know. 2 weeks before the event, I literally lost my cool and been trying to reach via email, call and chat to see if there is any way I can get my package. I had to blast emails to get 1 response. They really need to train their staff on customer service. I went with Pernia thinking I will get the same level of customer service as the $$$ I spent on the outfit but hello no. After countless emails and demanding for refund they delivered my package on 1 day before the event. Didn't even communicate that they shipped. Will never shop from them ever again.

5 stars for Mr.Wahid! He and his team are the best when it comes to taking care of their customers! I'm based in US and I had placed an order for 3 suits online... when you place the order nowhere does it show your measurements... it only says comparable to US size 6/ 8/ 10... so I placed the order and when the outfits were delivered to me they were way too small! They wouldn't even fit! When I contacted the customer service it was of no use as they Flaty said they couldn't help me. But then Mr. Wahid stepped in and made sure the matter was sorted out! He took up the case and personally made sure that my small size suits were exchanged for larger size.. as per my measurements. I have no words to thank Mr. Wahid as he went out of his way to help me out! Getting in touch with the designers & then speaking to me .. He has made sure I had a good experience with Pernia's Pop Up Shop! Initially we were so disappointed.. my husband said the money has been wasted and never to buy from India again. But it's all thanks to Mr. Wahid & his amazing team who did their best for us! I couldn't be more thankful! I would have given 1/2 star to pernias had it not been for him! I definitely recommend everyone to speak to Mr. Wahid in case they need any help & I'm certain he will make sure your matter is sorted out to the satisfaction of all! Thank you so much once again Mr. Wahid! I don't know what we would have done had it not been for your intervention! He is the best! And pernia's pop up shop owes its 5 stars to him!

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Ritu was amazing!! She helped me find the perfect outfits and jewelry for my brothers wedding. I’ll definitely be buying all my future Indian outfits on Pernia’s!

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Excellent customer service from Jigar who went above and beyond to ensure I received my wedding outfits on time. Thank you very much!

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