3 years 5 months
Multi designer studio
Years since established
What year did your store start in
Last Review Updated on 20 Mar 2022
3 months ago
It was a dream outfit for me.. i love the outfit as well as fit, it was perfect for a bride who is looking for something in pink.
5 months ago
My Dream outfit come true by the team. Thanks.
I procured my bridal outfit from Pernia's Pop up Shop. Had a great experience. They easily accommodated my blouse alteration after the original lehenga arrived. Source
6 months ago
For my sangeet outfit, best ever & super duper light!
6 months ago
I spent a lot of time and effort searching for the perfect reception dress and came across a very beautiful piece on Seema Gujral's website. It was definitely out of my budget but I fell in love with the dress. I was connected with Deepika on WhatsApp and placed my order - sent my measurements and the customizations I wanted for the outfit. I live in the US and was told that I would receive my outfit 6 weeks after placing my order. 6 weeks flew by and I received no update on my outfit so I started reaching out to Deepika. She would send me vague messages letting me know that my outfit was almost ready or would not respond at all. This happened for 2-3 weeks and then I escalated the matter. I was put in touch with Anita, who said she would take care of it and ensure I received my outfit. About a week and half, Anita sent me a confirmation of what my outfit looked like and the measurements - it was wrong. I had asked for a different style blouse and had provided Deepika with updated measurements shortly after I placed the order. I'm not sure how but Anita did end up helping me get the measurements corrected and the style blouse that I wanted - the outfit was shipped to the US about a week later. However when I received the outfit, everything fit except the skirt did not sit well - something was off. So I took my skirt to a local tailor, who upon examining the outfit, found that the tule was stiched in very incorrectly, which was why the skirt was not flaring properly. It became clear to my that my outfit was made last minute and carelessly. I informed Anita about this, who said she would look into it, but eventually stopped responding. So 1 week before my wedding, I had to get this VERY VERY expensive "designer" outfit fixed and had to pay out of pocket for additional tailoring (the tailor had to detach all the tule and re-attach it properly - he also removed about 6 ft of unnecessary tule). So in all my experience with Seema Gujral was incredibly disappointing and frustrating. I regret purchasing my reception outfit from here and would NOT recommend them to any future brides.
6 months ago
Awful customer service. I order my outfit months ago and it was supposed to ship mid -November and they delayed it by a month with no reason. They were horrible at communicating with me and would not respond to my messages or respond days later with one-word answers. When it finally shipped, they shipped it to the wrong location and also did not even notify me that it had shipped and did not provide tracking. When I finally got my outfit there were loose threads and it was really poorly packaged. No proper box or garment bag. Their designs are beautiful but the headache is not worth it, I will never be ordering from here again.
7 months ago
Terrible experience! If you are looking for bridal lehenga for your big day and live in US, I will caution you from making a purchase with this designer. The designs are absolutely pretty from what I can see on their website and If I ever get my lehenga on time but the customer service is absolutely pathetic. I placed my order almost 2 months ago and I am 2 weeks away from my wedding and haven’t heard a word. At this point I can only hope that a miracle happens and I get it shipped and delivered on time. Would never buy anything from this designer. Not worth the hassle and panic for your big day
8 months ago
Absolutely horrible customer service. I was a person willing to splurge and their method of contact is the worst in this modern time and age. Their communication channel (especially whatsapp) seems to be handled by an unprofessional immature child. First they did not respond then after many follow ups, they didn’t organise appointments and yet didn’t even have the courtesy to write a message- sent me an audio note saying “I will send you the PayTM details transfer deposit”. Finally went ahead with Sabyasachi- they were extremely easy to work with and have phenomenal customer service. Seema Gujral label is terrible.
8 months ago
What seemed to be going well in the beginning has now become a disaster. My outfit was supposed to be delivered in August but we’re now in the second week of October and I’m still waiting. The blouse for my lehenga was made wrong the first time round and it’s been a challenge trying to achieve the look I was hoping for and clearly communicated right from the beginning. I put my full trust in them, made full payment, only to be completely ignored by team and I still have no idea when my outfit will be ready. While I had very high expectations, I will not be recommending them to any of my friends in Singapore.
9 months ago
I had a terrible experience. With the stress of covid I thought shopping with a designer would have been one of the least stressful items on my checklist. At Seema Gujral communication was always delayed, I had to follow up on them every single time. I told them I’m in Australia and in the rare occasion I got a response it would be 2am-3am! Cusotmer service was slow and seemed uninterested in assisting. I was still patient and regrettably placed my order online for an outfit because it looked nice online. Once outfit arrived all the sequin was stuck to each other, then as I opened the saree the sequin stuck on was falling on the ground. Draped the saree and walked down the hallway leaving a trail of sequin behind me. I was so appalled by the quality of the product considering how much I paid. When I left a review the SG team got in touch saying someone will be making time to understand what happened, and in true form they forgot about me and I had to follow up on them. I was told again someone will be in touch, still nothing after a week so I told them forget about it, I will not recommend SG to anyone in my network across Australia. There are other fantastic designers with much better Cusotmer service and products. Might be okay with lehengas, definitely a waste of money buying sarees.