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Sunil Khera
Sunil Khera
0.5

4 years 4 months ago

The most unresponsive and useless Mangement in the whole of NCR . Yesterday My Son’s wedding was performed there and at 10.02 pm police barged in and picked up The system of the person performing there. This artist was arranged by us and some Lady by the name of Tushita who is supposedly incharge of the venue booking was informed was unsupportive when she was informed of the incident saying that we should know about NGT order about no music after 10.00. This attitude of Tushita for a guest’s problem at a venue is totally unacceptable. Police barges into your site and there is no Manager present there to talk to them or sort the issue there and then but Customer has to deal with police by himself. Hospitality business is run specially like venue for wedding cannot run without good understanding between Police and Mangement of the venue and here it totally not seen at all. Never ever seen such a callous approach of a senior person in an organisation like hers. Tushita is blot on Hospitality industry. I would like to warn people of Tivoli being not customer friendly venue and the management is zero on scale of 1-10. So in nut shell I will not recommend Tivoli Pushpanjali to anybody because of Tushita who was rude and totally disgusting in talking to.