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Nishant
Nishant
0.5

4 years 9 months ago

Hey All, Alert for long post but you should read this if you are going to throw a party for your special occassion and you can not afford the mistakes. In case you want it in a nutshell then here it is: Management: 1/5 Service: 1.5/5 Banquet: 1.5/5 Arrangements: 1/5 Food: 3/5 Etiquette: 1/5 Capacity: 1/5(We were approx 180 but banquet capacity was 130) Overall ARSIM INTERNATIONAL rating : 1.5/5 So what happened actually..? It was my engagement and the day became long and bad, special thanks to Arsim Interational and Hotel De Global Park combined. 1 PM: I entered at around 1 PM and saw everything unorganised and even on display board some other couple's name was there. So I raised my concern to the management and they said, it will be ready before the scheduled time, in my case it was 4 PM. I agreed with them and proceeded to the room and started my things. 4 PM: Banquet was even more in bad shape and caterers were cooking in there(Now you can imagine how bad it is going to be). Display board was still displaying the wrong details. Meanwhile every guest was at the venue and they were busy cooking. Somehow we managed everyone in there and gave management some more time. 6 PM: So finally after 2 hours of long wait, holding 180 guests in the house, we got the banquet with smell of curries, onion and garlic. Slowly the functions and rituals started but there was more to add to the pain...Air conditioner went off...it was 9th June...just imagine... Also the lights were so dim that you even cant capture the good photographs. The sofa for couple on stage was antique, total dirty and weared and no option was there to change it. 7 PM: We reported these issues to hotel and arsim international person Shashwat, but they took all the money in advance so why they will listen to me...suddenly that soft spoken guy turned bad and even he was not listening and we rarely saw him afterwards. Meanwhile full chaos was there on the floor. 8 PM: Still trying to find the guy. 9 PM: Engagement started with same set of issues and nothing was resolved. Anyhow ceremony completed. We stopped complaining and suddenly he came and said Sir there are extra 15 plates to pay...I said, What...really? You have the guts to ask me after what all happened. Eventually we were going back and saw the display board....it was still the same what it was at 1 PM... I was dealing with Mr. Shashwat Malhotra. Beware of this guy, he is really soft spoken and has quite good selling skills. Arsim internatinal is in event management and they really dnt know what does it means. Do go ahead with them. I was in Pune and had to see everything online so i was bound. Lesson learnt here.