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Ruchika
Ruchika
0.5

3 years 10 months ago

<p>My wedding is planned in Courtyard Marriott Mumbai. I have had an extremely negative experience with the sales team here. Every time I try to contact them for anything regarding the wedding, I have to wait forever and make at least 10 calls and send so many mails. I think it is highly unprofessional on the part of the hotel to show such lax behavior in helping customers out. This is not the first time. Ever since we have done the booking, we have been struggling to get in touch with the hotel authorities at every point. I just have to keep endlessly calling them up and following up for everything. I always thought planning a wedding with a brand like theirs will be a smooth seamless experience, which does not seem to be the case. I really hope they don&#39;t spoil our wedding day for us.</p>