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ShwetaGannavaram
ShwetaGannavaram
0.5

1 month ago

Horrible property and Terrible management, in plain words. I was to get married in Fateh Safari suites in Kumbalgardh (sister property) in December 2021 and then decided to have it at this property in udaipur in 2022,however due to covid and the Govt restrictions we decided not to have the wedding in India itself. By Govt policy, the Hotel is supposed to refund the entire booking amount but these folks have cheated us in broad daylight and never returned our money in lakhs. Beware of this chap Anil who was so polite and understanding in the beginning but completely refused to pick up our calls once we decided to cancel the wedding and have our wedding in the US. Please boycott this hotel and their sister properties. They will cheat you and never return your money.