We had booked the Oodles Hotel for our cocktail and haldi events. As far as the hotel is concerned, we were happy with the food and services provided. The rooms furniture and overall upkeep can be better. Also, my mother lost her bracelet during the event and has been requesting them to provide the cctv footage to see if she can find any leads but they have not tried to assist her at all after the event. Having said that, we and our guests were happy with the hotel overall. However, Oodles only has 2 decorators on their panel and did not allow us to hire anyone from outside. We contacted Hashtag Events by Abhilasha Vats which is one of the decorators on the panel of Oodles. We spoke with Abhilasha and her team in relation to the decor for both our events. After initial few hiccups with respect to the price quotation, we finally gave the work to them. They had promised to deliver as per the ppt shared with us. Please see attached some pictures (can only upload 5 here) of what was promised versus what was finally delivered. All the amount was taken from us prior to the events so ultimately we had no recourse against this underperformance. I personally tried to get in touch with Abhilasha and her team after the events to discuss my issues but they completely started ignoring my messages instead of discussing the problem. I may have not written this review had they at least acknowledged the mistake on their part. Further, I was told that my neon hashtag for which I had very well paid would be given to me to keep but that has not reached me till now. In addition, we had decided to put green and black sofas for the cocktail decor (which is a part of their promised ppt) but even after much persistence, Hashtag ensured not to provide us with green sofas. These last minute small details are tough to keep a track of when you and your family are busy with the events and attending to guests. Ideally, it is the vendor's duty to at least deliver what exactly had been promised. We were disappointed by Abhilasha and her team's underperformance and attitude.

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