I booked the venue for most of our wedding functions (mehendi, sagan, haldi) and my side of family stayed here for two days so we booked most of the rooms. I can start with a feedback on the event venue then the stay at the hotel. I will only mention some of the big ones and ignore small issues. The venue: 1. Lights were not fixed for mehendi function as was already promised to us, so we had to do the event without half the lights in the room working. The air conditioning in the gallery did not work, so many of our guests were sweating in the amazing July weather. Nobody fixed it for the whole event, so that's that. 2. The food. The food was something that was sold to us left, right and center. The management claimed that they make the best food possible and that hotel management is not their forté. The food tasted great on the mehendi and was reasonably good for sagan and during our two day stay. But, I got an acute throat infection which my doctor said was from bad oil in food, so I am not sure how "good" was the food. Was it just good in taste, or was there any quality in it? Lot of my family members got a similar reaction after the wedding so I am not sure it was a one-off incident either. 3. The decorators. We did not have a choice there because it's a panel. They were slightly expensive than the one we got for wedding but were generally good. There were small issues such as delay on haldi decorations by an hour and not being up to mark on sagan day, but otherwise good experience. The stay: 1. The stay was terrible for me. I had a rat in my bathroom on check in, which I did not expect. The refrigerator never worked properly, even after two days so I am not sure what to say. The design of the rooms, bathrooms are strange with water flowing out into the entire bathroom, so me and my friends sharing the three room suite had an interesting time using towels to control it. 2. Some of the rooms had broken bathroom equipment such as broken shower heads and no locks. Overall, I felt that hindi saying "naam bade aur darshan chote" at the venue. I admit there were some good things such as food service during events and room sizes being big. But, it does not justify any of the bad things. I feel that the hotel management need to realize that they work in the hospitality sector and the first thing they need to learn is to be hospitable and not try to make people feel the way we did. The venue is good and they seem to have many facilities available, only wish they were more welcoming. My review would have been a very different one then.