They gave our wedding dates to someone else without informing us. And now m, not even giving us refund of the advance we paid in lacs. We booked @UmaidLakePalace for our wedding on 20th and 21st November 2021. While we were having discussions with them regarding the covid scenario and were not sure about the number of guests allowed in Rajasthan. But we clearly told them not to cancel our booking in our last conversation. Because we were waiting for lockdown rules to relax. Without even informing us, They released our wedding date and gave it to someone else. And not even refunding our advance amount. Me and fiancé have already been through a hard time during covid. Lost family members during covid itself is a disaster we have faced. Every single penny of that amount is hard earned money of our parents. How someone can run business like this by keeping lacs of someone's hard earned money without giving any service. This is a clear case of fraudulent. In the name of heritage property they are stealing money from people whi are not from Rajasthan and then booking Local weddings for same dates without informing or discussing with both parties.