My wedding was completely planned by us...each and every vendor or thing was hand picked. No wedding planner was hired by us. Crowne Plaza was our "only option left" kinda venue due to changes in wedding dates due to Covid situation. Our previous wedding venue was not available on the new dates. A 5 star category hotel venue is bound to accompany many restrictions. Professionalism and hospitality: The hotel team managed almost everything well. But the food was not that great as they had new or irregular stuff due to the entire situation (Wedding date was Feb, 16, 2021) But I went to another event recently, the food was amazing as it was before Covid.